Wix Mobile Apps: Setting Up an Automated Push Notification for Your Own App | Help Center

Wix Mobile Apps: Setting Up an Automated Push Notification for Your Own App

5 min read

In this article

Step 1 | Create an automation with 'send a push notification' as the action
Step 2 | Configuring your push notification message
Step 4 | Choose the timing and activate the automation
FAQs

Create an automation that sends a push notification to your branded app users when they perform a specific action. The notification appears on their device lock screens. Customize the push notification message and choose what happens when someone taps the notification.

If you have Wix Stores or Wix Bookings on your site, you can set the push notification to open a specific product or service page. For example, send a push notification to everyone who attended your yoga class with a product link to a yoga mat they can purchase from your online store.

Note:

This action is only available if you have a Mobile App Premium plan and your app is live in the App Store and Google Play Store.

An image of a phone lock screen with a push notification from Breez yoga that says 'Your yoga class is coming up soon.'

Step 1 | Create an automation with 'send a push notification' as the action

The first step is to create a new automation. Choose a trigger that works for your business, such as every time a store order is placed, or when an invoice is overdue. When you select an action for your automation, choose 'send push notification.'

To create an automation with the push notification action:

Go to Automations in your site's dashboard.
Click + New Automation at the top right.
Click + Start from Scratch.
(Optional) Click Untitled Automation to name your automation.
Choose a trigger (e.g. when someone books an online session).
Click the Add icon and then click Action.

Click Send a push notification (new).

A screenshot of which recipient type to Send a push notification (new) to.

Step 2 | Configuring your push notification message

Choose the recipient, title and message for your push notification. Keep your message short and clear and specify what will open if someone taps the notification.

You can personalize messages with dynamic text, like using the recipient’s first name. Organize notifications by topics so recipients can choose what they want to receive. Then, decide where the notification will direct them—either to your app’s home screen or a specific page, like a class they’ve booked.

Note:

You can send push notification messages to all collaborators, to send to contacts the contact needs to

To configure your push notification message

Follow the steps below to configure your push notifications:
- Recipient type: Choose who to send the notification to:
  - Site collaborators: Send push notifications to your team. Select the roles to include in the Recipients section.
  - Contacts: Send notifications to a specific contact or group. Add your contacts in the Recipients section.
    Note: You can send push notifications to contacts only for branded app users.
- Message: Choose the message you want to send.
  - Enter the notification title that appears above the main message.
  - Enter the push notification message.
    Tip: Keep your message clear and concise since it appears on smaller device lock screens.
  - (Optional) Click + Add Dynamic Value under Title / Message. Dynamic values appear in bold at the top of your notification. Then select the relevant dynamic value and click Add. in the pop-up.
- Notification topic: Select a topic from the drop-down, so recipients can choose the notifications they want to receive.
  Note: Notification topics depend on the trigger you select.
Click Apply.

A screenshot of composing the push notification message including adding a dynamic value of Contact First Name to the title.

The available dynamic values depend on the apps you have installed.

What is a dynamic value?

Step 4 | Choose the timing and activate the automation

The final step is to set up the automation's timing and activate it. You may want to send the push notification immediately after the trigger occurs or set a delay. For example, if your trigger is "Customer abandons a cart", you would probably want it to be sent after a certain amount of time has passed.

Once active, you can track the new automation from the Automations dashboard to see how many times it was triggered.

To choose the timing and activate the automation:

(Optional) Add delay to the automation:
1. Click + Add Delay.
2. Click the up and down arrows to set the number and click the drop-down to choose between days, hours and minutes.
Click Apply.
Click Activate at the top right to publish your automation.

What's next?

The new automation appears on your Automations dashboard under the Created by you tab. If the automation status is set to Active it means it's live. From here you can also edit, deactivate or delete it.