Music Apps: Adding and Setting Up the Bandsintown App

4 min read
With the Bandsintown app, fans can RSVP and buy tickets to your upcoming shows directly from your site. The app automatically displays upcoming events and direct ticket links from your Bandsintown profile. Visitors can also share their interest in your shows on their social media.
A screenshot of the Bandinstown app on a live site.

Step 1 | Add the Bandsintown app to your site

Wix Editor
Studio Editor
Dashboard
  1. Go to your editor.
  2. Click Add Apps on the left side of the editor.
  3. Search for the Bandsintown app in the search bar.
  4. Click Add to Site.
A screenshot of the Bandsintown app in the App Market with the Add to Site button highlighted.

Step 2 | Set up the app

Next, connect your Bandsintown account to the app. Choose what information and social icons to display.

To set up the app:

  1. Click the app in your editor and click Settings.
  2. Connect your Bandsintown account:
    1. Click Connect Account.
      Note: If you don't yet have an account, click Create a Free account and return to this panel once you've created one.
    2. Enter your Bandsintown name in the Artist Name field.
    3. Click the toggles to choose what info you want to display on the app:
      • Display Info:
        • Title: Display a title at the top of your list. (If necessary) Edit the title in the Add a title field. 
        • Show Description: The description of the show taken from your Bandsintown account.
      • Show Social Buttons:
        • Track Artist: Include a link to the artist's page on Bandsintown. 
        • Facebook & Twitter: Include a link to the artist's Facebook and Twitter accounts.
A screenshot of the Settings panel in the Bandsintown app.

Step 3 | Customize the app's design

Lastly, customize the design of the app's text, background and buttons to complement your site's style.

To customize the app's design:

  1. Click the app in your editor and click Design.
  2. Choose what you'd like to customize:
A screenshot of the Design panel in the Bandsintown app.

Troubleshooting Bandsintown issues

If the Bandsintown app is showing a "No Upcoming Shows" error after you connected your band’s account, please check the following:
  1. You've got shows in the future and not in the past, as the app only displays upcoming shows.
  2. You connected the right band and not another one with the same or similar name.

Still need help?

If the problem persists, contact us and we will be happy to help. Please include the following information:
  • The artist's name whose account you're connecting to.
  • The name and version of the web browser you're using.  
  • The name and version of your computer's operating system.
  • A screenshot of your console view using the steps below:
    1. Open an incognito window in Google Chrome (Ctrl + Shift + N).
    2. Sign in to Wix and try to open your Editor. 
    3. Use the keyboard shortcut Ctrl + Shift + J (on PC) or Cmd + Option + J (on Mac).
    4. Click the Console tab at the top of the panel and refresh the page (F5).
    5. Take a screenshot of this tab.

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