List of Wix's Sub-Processors
3 min
In this article
- Wix sub-processors
- Third-party sub-processors
- Our vendor security process
- Infrastructure and cloud services
- Customer support services
- Monitoring & security services
- AI service providers
- Notification of sub-processor updates
Wix uses sub-processors to help deliver our services to you. These sub-processors only access the data they need to perform their specific functions.
This page lists the sub-processors that Wix works with to process personal data of your site visitors and users (referred to as “Users-of-Users”).
Wix sub-processors
When you use Wix services, personal data of your Users-of-Users is first processed by Wix.com Ltd. (based in Israel). This data may then be transferred to other Wix entities worldwide for storage and service delivery.
All transfers between Wix entities are governed by our intra-company Data Processing Agreement, which includes appropriate safeguards to ensure compliance with data protection laws such as the GDPR.
| Sub-processor | Service provided | Location |
|---|---|---|
Wix.com INC | Platform operations and service delivery | United States |
Wix.com Brasil Serviços De Internet Ltda. | Platform operations and service delivery | Brasil |
Wix.com Services Mexico S de RL de C.V. | Platform operations and service delivery | Mexico |
Wix.com Luxembourg S.a.r.l | Platform operations and service delivery | Luxembourg |
Wix.com UAB | Platform operations and service delivery | Lithuania |
Wix Com India Private Limited | Platform operations and service delivery | India |
Wix.Com Germany GmbH | Platform operations and service delivery | Germany |
Wix Online Platform Limited | Platform operations and service delivery | Ireland |
Wix.com (UK) Limited | Platform operations and service delivery | United Kingdom |
Wix.com Ukraine, LLC | Platform operations and service delivery | Ukraine |
Third-party sub-processors
Wix also partners with carefully selected third-party vendors to support our services. These sub-processors process personal data on behalf of Wix users, following their instructions as communicated through Wix.
Our vendor security process
Prior to onboarding third-party vendors, Wix conducts a comprehensive vetting process to assess their security postures and ensure they meet our security standards. This process involves collaboration between our legal, procurement, IT and security teams.
As part of our ongoing commitment and, in accordance with our data protection policy, we perform continuous security and privacy assessments of vendors that handle or process personal and sensitive data. This includes conducting Transfer Impact Assessments, as required by applicable regulations.
Before engaging any sub-processor, we conduct thorough due diligence, including security and legal reviews. Each vendor enters into a written agreement with Wix that requires compliance with applicable data protection laws. For cross-border data transfers, we use approved mechanisms along with additional protective measures, where required.
Infrastructure and cloud services
| Sub-processor | Service provided | Headquarters | Data transfer mechanism |
|---|---|---|---|
Amazon Web Services | Cloud infrastructure, hosting, and content delivery | United States | SCC |
Google Ireland Ltd | Cloud infrastructure, hosting, and content delivery | Ireland | N/A |
Fastly | Content delivery network | United States | SCC |
Snowflake | Data warehouse and analytics | United States | SCC |
Communication services
| Sub-processor | Service provided | Headquarters | Data transfer mechanism |
|---|---|---|---|
SendGrid | Email delivery services | United States | SCC |
Sparkpost | Email delivery services | United States | SCC |
Twilio | Communications platform (SMS, voice, messaging) | United States | SCC |
Postmastery | Email delivery optimization | Netherlands | SCC |
Customer support services
| Sub-processor | Service provided | Headquarters | Data transfer mechanism |
|---|---|---|---|
Concentrix | Customer support services | United States | SCC |
TaskUs | Customer support services | United States | SCC |
Microsoft Dynamics 365 | Customer support ticketing system | United States | SCC |
Monitoring & security services
| Sub-processor | Service provided | Headquarters | Data transfer mechanism |
|---|---|---|---|
Sentry.io | Application monitoring and error tracking | United States | SCC |
New Relic | Performance monitoring and analytics | United States | SCC |
Perimeter-X | Security and bot protection | United States | SCC |
Data processing services
| Sub-processor | Service provided | Headquarters | Data transfer mechanism |
|---|---|---|---|
Confluent | Data streaming and event processing | United States | SCC |
AI service providers
Wix offers AI-powered features within our platform. When you or your users choose to use these AI services, certain data may be processed by our AI service providers. The specific processing depends on how AI features are utilized within your Wix site.
We have entered into Data Processing Agreements with Standard Contractual Clauses with each AI service provider to ensure appropriate data protection safeguards.
View a list of our AI service providers and their policies.
Notification of sub-processor updates
We update our processor list occasionally as we add or remove sub-processors. To receive notifications when changes are made, please contact our Policy Team.


