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In this article
  • Wix sub-processors
  • Third-party sub-processors
  • Our vendor security process
  • Infrastructure and cloud services
  • Customer support services
  • Monitoring & security services
  • AI service providers
  • Notification of sub-processor updates

List of Wix's Sub-Processors

3 min
In this article
  • Wix sub-processors
  • Third-party sub-processors
  • Our vendor security process
  • Infrastructure and cloud services
  • Customer support services
  • Monitoring & security services
  • AI service providers
  • Notification of sub-processor updates
Wix uses sub-processors to help deliver our services to you. These sub-processors only access the data they need to perform their specific functions.
This page lists the sub-processors that Wix works with to process personal data of your site visitors and users (referred to as “Users-of-Users”).

Wix sub-processors

When you use Wix services, personal data of your Users-of-Users is first processed by Wix.com Ltd. (based in Israel). This data may then be transferred to other Wix entities worldwide for storage and service delivery.
All transfers between Wix entities are governed by our intra-company Data Processing Agreement, which includes appropriate safeguards to ensure compliance with data protection laws such as the GDPR.
Sub-processorService providedLocation
Wix.com INC
Platform operations and service delivery
United States
Wix.com Brasil Serviços De Internet Ltda.
Platform operations and service delivery
Brasil 
Wix.com Services Mexico S de RL de C.V.
Platform operations and service delivery
Mexico 
Wix.com Luxembourg S.a.r.l
Platform operations and service delivery
Luxembourg
Wix.com UAB
Platform operations and service delivery
Lithuania
Wix Com India Private Limited
Platform operations and service delivery
India 
Wix.Com Germany GmbH
Platform operations and service delivery
Germany 
Wix Online Platform Limited
Platform operations and service delivery
Ireland
Wix.com (UK) Limited
Platform operations and service delivery
United Kingdom
Wix.com Ukraine, LLC
Platform operations and service delivery
Ukraine

Third-party sub-processors

Wix also partners with carefully selected third-party vendors to support our services. These sub-processors process personal data on behalf of Wix users, following their instructions as communicated through Wix.

Our vendor security process

Prior to onboarding third-party vendors, Wix conducts a comprehensive vetting process to assess their security postures and ensure they meet our security standards. This process involves collaboration between our legal, procurement, IT and security teams.
As part of our ongoing commitment and, in accordance with our data protection policy, we perform continuous security and privacy assessments of vendors that handle or process personal and sensitive data. This includes conducting Transfer Impact Assessments, as required by applicable regulations.
Before engaging any sub-processor, we conduct thorough due diligence, including security and legal reviews. Each vendor enters into a written agreement with Wix that requires compliance with applicable data protection laws. For cross-border data transfers, we use approved mechanisms along with additional protective measures, where required.

Infrastructure and cloud services

Sub-processorService providedHeadquartersData transfer mechanism
Amazon Web Services
Cloud infrastructure, hosting, and content delivery
United States
SCC
Google Ireland Ltd
Cloud infrastructure, hosting, and content delivery
Ireland
N/A
Fastly
Content delivery network
United States
SCC
Snowflake
Data warehouse and analytics
United States
SCC

Communication services

Sub-processorService providedHeadquartersData transfer mechanism
SendGrid
Email delivery services
United States
SCC
Sparkpost
Email delivery services
United States
SCC
Twilio
Communications platform (SMS, voice, messaging)
United States
SCC
Postmastery
Email delivery optimization
Netherlands
SCC

Customer support services

Sub-processorService providedHeadquartersData transfer mechanism
Concentrix
Customer support services
United States
SCC
TaskUs
Customer support services
United States
SCC
Microsoft Dynamics 365
Customer support ticketing system
United States
SCC

Monitoring & security services

Sub-processorService providedHeadquartersData transfer mechanism
Sentry.io
Application monitoring and error tracking
United States
SCC
New Relic
Performance monitoring and analytics
United States
SCC
Perimeter-X
Security and bot protection
United States
SCC

Data processing services

Sub-processorService providedHeadquartersData transfer mechanism
Confluent
Data streaming and event processing
United States
SCC

AI service providers

Wix offers AI-powered features within our platform. When you or your users choose to use these AI services, certain data may be processed by our AI service providers. The specific processing depends on how AI features are utilized within your Wix site.
We have entered into Data Processing Agreements with Standard Contractual Clauses with each AI service provider to ensure appropriate data protection safeguards.

Notification of sub-processor updates

We update our processor list occasionally as we add or remove sub-processors. To receive notifications when changes are made, please contact our Policy Team.

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