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In this article
  • Checking the status of a transfer
  • Resending a site transfer
  • Canceling a site transfer
  • Troubleshooting site transfer issues
  1. Home
  2. Creating a website
  3. Managing your site
  4. Managing your site
  5. Managing Your Site Transfers

Managing Your Site Transfers

3 min
In this article
  • Checking the status of a transfer
  • Resending a site transfer
  • Canceling a site transfer
  • Troubleshooting site transfer issues
After you transfer a site to another Wix account, you can check the status of the transfer, or resend the invite under Roles & Permissions on your site's dashboard.

Checking the status of a transfer

Site recipients have 3 days to accept the transfer invitation. You can check the status of the transfer to see if it's been accepted yet.

To check the status of a transfer:

  1. Go to Roles & Permissions in your site's dashboard.
  2. Search for the recipient and check the status next to their name.
A screenshot of the Roles and Permissions page, highlighting a user with a Pending Ownership label next to their name.

Resending a site transfer

If the recipient did not accept the transfer in time, you can to resend the invitation via email through Wix or to retrieve a link to the invitation and send it directly to the recipient.

To resend a site transfer:

  1. Go to Roles & Permissions in your site's dashboard.
  2. Hover over the new site owner, and click the More Actions icon .
  3. Choose how you want to resend the invitation:
    • Send it through Wix: Click Resend Transfer Ownership. Wix will resend the invitation to the email address that you entered.
      Tip: Ask the recipient to check their spam folder if they don't see it.
    • Send it myself: Click Get Transfer Link. The link is automatically copied to your clipboard. Paste it in an email or chat message to your collaborator.
A screenshot of Wix Roles and Permissions page. More Actions is open, and the Resend and Get Link options are highlighted.

Canceling a site transfer

A site transfer displays a 'PENDING OWNERSHIP' label until the new owner accepts the transfer. You can cancel a site transfer invite at any time until it is accepted by the new owner.

To cancel a site transfer:

  1. Go to Roles & Permissions in your site's dashboard.
  2. Hover over the new site owner, and click the More Actions icon .
  3. Click Cancel transfer. 
A screenshot of Wix Roles and Permissions page. More Actions is open, and Cancel Transfer is highlighted.

Troubleshooting site transfer issues

If you're having trouble transferring a site to another Wix account, check the possible issues and solutions below:

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