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Managing your business

Business solutions & apps

Managing store emails

Wix Stores Request: Customizing the Email Address Notifications Are Sent From

Feature Request|We are collecting votes for this issue

Currently, no-reply@my.store-emails.com is the email address used to send Wix Stores email notifications (order confirmations, shipping confirmations, resend download link emails, and ready-for-pickup emails). It is not possible to edit the address.

It is, however, possible to add your store name as the sender name, so customers recognize that the email was sent from your store.

To update the sender name:

Go to Business Info in your site's dashboard.
Enter the name of your business under Name. This determines the sender name.

We are always working to update and improve our products, and your feedback is greatly appreciated

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Note: All information, including planned features and time estimations, are purely informative and are subject to change or cancellation at any time at Wix’s discretion.