Wix Stores: Fulfilling Subscriptions
3 min
After a customer purchases a subscription, an order appears in the Orders tab, just as it does for one-time purchases. Then, every cycle (every week, month, or year) the customer is automatically charged. When payment is received, a new order appears in the Orders tab.
Show me how to access the Orders tab.
You can perform all the actions on a subscription order (fulfill the order, add a tracking number, cancel it, etc.) just as you would a one-time order.
Information about the subscription appears on the order page.
Click View Subscription in the order to manage the subscription, (e.g. update the address). Learn more about managing a product subscription.
FAQs
How can I change payment providers if customers have already purchased plans?
What happens if I make changes to the details of a subscription?
What happens when customers checkout with 2 or more subscriptions?
How are shipping costs calculated if my customer purchases a subscription along with other, non-subscription items?
What happens if the product is out of stock when it's time for the next cycle of a customer's subscription?
