Connecting to a Fulfillment Service
2 min
In this article
- Choosing the right fulfillment method for you
- Adding your own fulfiller
- Setting who fulfills each of your products
- Setting fulfillment for new products
Fulfillment is the term used to describe the process of getting products to customers. It starts with picking the relevant products off the shelves and packing them into boxes, bags, or envelopes. Then, after shipping labels are added, the packages are sent or picked up.
Choosing the right fulfillment method for you
Wix provides you with a variety of ways to handle fulfillment. You can use one of more of the following:
- Do it yourself (self-fulfillment): You take care of fulfillment yourself.
- Add your own fulfiller: Fulfillment is carried out by any business or person that you choose.
Adding your own fulfiller
Wix gives you the freedom to send orders by email to any fulfillment service or individual you choose.
For example, you may find a distribution center in your area. After arranging for them to store and fulfill your products, you can add them in the Wix dashboard.
Alternatively, if you sell goods made by others, you can add each of them as a fulfiller. When orders come in, each one can fulfill their own products.
To get started, go to the Order Fulfillment page in your site's dashboard and click Add Fulfiller.
Then just add the fulfiller's details, choose which products they fulfill, and set when you want them to be notified about new orders.
Tip:
When orders are shipped, the tracking number won't automatically appear in the Orders tab but you can add it manually.
Learn more about adding your own fulfiller.
Setting who fulfills each of your products
By default, every product is set to be fulfilled by you (self-fulfillment). You can select a different fulfillment option for some or all of your products.
For example, you may have small products that you prefer to fulfill yourself and larger products that you fulfill through an app.
Tip:
Even if you set all your products to be fulfilled by a service, new products are by default set to be self-fulfilled. Make sure the right fulfiller is selected when you create a new product.
To start selecting how each product is fulfilled, click Assign products next to your fulfiller.
Learn more about assigning products to be fulfilled by a service.
Setting fulfillment for new products
When you add a new product to your store, it’s automatically set to be fulfilled by you. To choose a different fulfillment service while creating a new product, you need to select your preferred service from the Fulfilled by drop-down.
