Wix Retail POS: Troubleshooting Your Barcode Scanner

1 min read
Important:
  • This article is about Wix Retail POS tablet for brick & mortar stores. 
  • For info on using POS on a mobile device, click here.
If you're experiencing any issues with your Barcode Scanner, try restarting it.

To troubleshoot the barcode scanner:

  1. Disconnect the barcode scanner from the tablet.
  2. Wait 3 minutes.
  3. Reconnect the barcode scanner to the tablet. 

Still not working?

If the problem persists, contact Customer Care.

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