Wix Partners: Managing Your Inbox

8 min read
Use the Inbox tab in your Partner Dashboard to view and reply to messages from all your clients. This tab is account-based and not connected to specific sites, so you can manage messages with clients across your entire Partner account. 
CRM tools that are site-based are not available in this account-based Inbox tab (e.g. chatting with customers who visit a site). 

Managing your Inbox

View and reply to messages with saved replies, payment requests, attachments and more. You can also edit your Inbox conversation lists. 

To manage your Inbox:

  1. Click Partner Dashboard at the top of your Wix account. 
  2. Select the Inbox tab on the left.
  3. Choose what you want to do:

Managing your Inbox settings

Choose your notification settings, connect Facebook Pages, and edit your Inbox email settings. 

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