Wix Events: Authorizing Payments and Capturing Funds Later
2 min
In this article
- Authorizing payments and capturing funds
- Capturing or voiding authorized payments
- FAQs
Authorizing payments allows you to secure funds before fulfilling event orders, such as early bird tickets or special seating. You can choose to capture payments automatically after 6 days or manually when you're ready. Once payments are authorized, you can either capture or void them, managing event registrations and making sure funds are collected as needed.
Important:
The authorization and capture feature is exclusively available through Wix Payments.
Authorizing payments and capturing funds
Authorizing payments allows you to secure funds before fulfilling event orders, such as VIP packages or custom add-ons. Once enabled, you can choose to capture payments automatically after 6 days or manually when you're ready to charge the guest.
To authorize payments and capture funds:
- Go to Events in your site's dashboard.
- Click Manage next to the relevant event.
- Click the Settings tab
- Click the Authorize payments and capture funds later toggle under Payments to enable payment authorization.
- Select or deselect Automatically capture payments before the authorization period ends to choose how payments are captured:
- Selected (default): Payments are automatically sent to you at the end of the 7-day period.
- Deselected: Payments are automatically voided after 7 days, releasing the hold on your customer's account.
- Click Activate.
Capturing or voiding authorized payments
When you're ready, you can either capture (collect) the authorized payment or void it. Voiding a payment releases the hold on the customer's account, ensuring no funds are collected.
To capture funds:
- Go to Events in your site's dashboard.
- Click Manage next to the relevant event.
- Click the Orders tab.
- Click the relevant order.
- Click the More Actions drop-down and select the relevant option:
- Capture payment: The payment is sent to your account. Click Capture to confirm.
- Void payment: The hold on the payment is released from your customer's account. Click Void Payment to confirm.
FAQs
Click a question to learn more about authorizing payments and capturing funds.
Can I save a guest's card for future payments?
Can I collect partial captures?
