Wix Bookings: Sending a Broadcast Message in the Wix Owner App
2 min read
Send a single chat message, email or SMS to everyone booked for your service at once. This is called a "broadcast message", and when you broadcast to your clients, they receive each message individually and not as a group message.
Broadcasting to multiple clients at once means that you can keep them in the know about appointment booking, class sign-up, or course updates on a variety of messaging channels.
Note:
You must have already invited clients to your booking in order to send a broadcast.
Important:
You must have a Business Phone Number to send an SMS message.
To send a broadcast message in the Wix Owner app:
- Open the Wix Owner app.
- Tap the Manage icon
. - Tap Bookings.
- Tap the relevant booking.
- Tap Broadcast.
- Select the checkboxes next to the contacts you want to send an SMS broadcast to.
- Tap Next.
- Tap the channel drop-down and select how you want to send your broadcast:
- Chat: Send a live chat broadcast to clients. They receive this message in their inbox in the member app.
- Email: Send a broadcast email to the clients whose email addresses are saved in your contact list.
- SMS: Broadcast via SMS to clients if they have provided their contact numbers.
Note: Make sure you've purchased a business phone number.
- Compose the message that will be sent to your selected contacts. You can attach elements to your message.
- Tap Send.
Note:
Sending marketing texts is regulated worldwide and you maybe be subject to 3rd-party regulations. Your SMS messages could be filtered if they are in violation of our terms of use. Learn more about Wix's messaging terms of use.
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