Wix Bookings: Changing the Contact and Location Info on the Service Page

5 min read

Your Service Page displays your contact information, so clients can always reach out and book your services. This includes your business telephone number, email address, and physical address. You can also customize the title and choose which details to display on this page.

Screenshot showing how your Service Page displays your contact information.

In this article, learn how to edit:

Tip:

When you view the contact and location information in the Editor or in preview mode, you see a placeholder phone number and location. They are not displayed on your live site.

Changing the Service Page's title and display settings

The default title for the first section of the service page is "Location and Contact Details." Make this as easy to read as possible so your clients can contact you quickly.

You can also choose which of your details you want to display on this page, including your phone number, business email or address.

Screenshot showing the default title of Location and Contact details as the first section of the service page.

To edit the Service Page's title and display settings:

Go to the Bookings Checkout pages in your Editor.

Wix Editor | Show me how

Editor X | Show me how

2. Click the Service Page element.

3. Click Settings.

4. Click Sections.

5. Click the Edit icon

next to Contact Details.

6. (If disabled) Enable the Show Contact Details toggle to display your contact info on the page.

7. Edit the page's display settings by doing the following:

Change the title: Give the contact details section a clear title so your client's can find the information they need.
Choose which details to show: Select the checkboxes next to the details you want to display (e.g. Location name, Email, Phone number).

Screenshot showing which details you'd like to display on your contact details.

Editing your phone number, email and physical addresses

The phone number, email and physical address that appear on the Service Page are the ones you enter in your site settings that you manage from the dashboard. Keeping these details up to date ensures you never miss a booking or business inquiry.

Note:

If you have more than one location, update the contact details for each of them.

To update your contact details and address:

Go to Business Info in your site's dashboard.
Update any of the following contact details:
- Address: Enter your physical address under Location.
- Description: Enter a description, if needed (e.g. Next to the office supply store).
- Location name: If your locations are at a similar address, you can give them more specific names (for example, Warehouse 1 and Warehouse 3 in the same industrial park).
- Email address: Enter a new email address under Email.
- Phone number: Enter a new phone number under Phone.
- Fax: Enter a new fax number under Fax.
- Business hours: Click to update your Business Hours if needed. Click here to learn more about your default business hours.
- Timezone: Select the relevant timezone for your business from the Timezone drop-down.

Screenshot showing where to update your default contact information.

Tip:

The email you enter receives all notifications when a clients book a service or make changes.

Changing the location of a specific service

Sometimes you may offer services that don't take place at your business location. For example, a fitness center that hosts a running event on the beach. In this case, you can enter a separate location for any of your services.

To update the location of a service:

Go to Booking Services in your site's dashboard.
Click to select the relevant service.
Scroll down to Location under Service Details.
Click Edit and choose where this service is taking place:
- My Business Address: Select this option to display any of your saved addresses.
- Client's Place: Select this option to show "Client's Place" as the location.
  Note: This option is only available for appointments.
- Custom Location: Enter a location different to your Business Address (e.g. In Regent's Park).
(If this service has existing bookings) Click Next and choose where you want these existing sessions to take place:
- Keep the current location: Existing sessions take place where clients originally booked them, regardless of the change you just made.
- Move to a different location: Move existing sessions to the new location you just added.
  - Select the Notify participants with an email checkbox to notify clients of this change of location.