Wix AI Site-Chat Request: Enabling the Contact Form Before or After Conversations | Help Center

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Wix AI Site-Chat

Wix AI Site-Chat Request: Enabling the Contact Form Before or After Conversations

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Currently with Wix AI Site-Chat, the contact form can only be enabled in three cases:

The AI chat is unable to answer a visitor’s question
A visitor asks to chat with a real person
The AI chat is offline

This feature would allow you to enable the contact form before and after a visitor has a conversation with the AI chat.

We are always working to update and improve our products, and your feedback is greatly appreciated.

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Note: All information, including planned features and time estimations, are purely informative and are subject to change or cancellation at any time at Wix’s discretion.