Wix AI Site-Chat Request: Customizing Notifications for Conversations | Help Center

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Wix AI Site-Chat Request: Customizing Notifications for Conversations

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Currently, it is not possible to customize when you receive notifications for AI Site-Chat conversations. This feature would let you choose to be alerted based on priority or urgency, instead of being notified for every chat.

For example, you could choose to be notified when a visitor requests to speak with you, has an issue with a purchase or order, or needs support that the AI couldn't provide.

We are always working to update and improve our products, and your feedback is greatly appreciated.

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Note: All information, including planned features and time estimations, are purely informative and are subject to change or cancellation at any time at Wix’s discretion.