header-logo
Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.
Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.
Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.
Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.
Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.
Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.
Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.
Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.
Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.
placeholder-preview-image
Wix LearnImprove your skills with our courses and tutorials.
Wix BlogGet tips for web design, marketing and more.
SEO Learning HubLearn to increase organic site traffic from search engines.
Website developmentBuild a custom site using our full-stack platform.
Hire a ProfessionalGet matched with a specialist to help you reach your goals.
placeholder-preview-image

Using reCAPTCHA in the Wix Sign in Process

Wix uses Google's reCAPTCHA tool to help protect against potential spam and other types of automated abuse. It's a short test that shows you a sequence of numbers, letters, a combination of numbers and letters, or an image. You complete the test before you log in to verify that you're a real person. 
For text-based tests, you must type exactly what you see in the CAPTCHA image to complete the login process. When you're done, press the enter key on your keyboard. 
For images, a common test is to click each part of the image in which a specific object is present. Click all relevant parts of the image to complete the test. 
You can also click the audio button to listen to an audio CAPTCHA option. The set of numbers is read out and you must enter the numbers you hear in the provided space. When you are done, press the enter key on your keyboard. 


Troubleshooting reCAPTCHA issues

If you're having issues using the sign-in reCAPTCHA, try the following:
Note:
If you've followed these steps still can't use reCAPTCHA to sign in to your Wix account, you can try troubleshooting general sign-in issues.

Helpmate

Hello

Need a bit more guidance?
Unlock personalized helpLog in to get the most out of Helpmate.