Wix Payments: Understanding Your Monthly Fees Invoice

2 min read
Every first-of-the-month, you receive an email that contains a link to an invoice for all the paid fees Wix Payments has collected for your site in the previous month. The invoice is issued to the Wix Payments account owner via the same email address used to set up your Wix account.
Each invoice contains : 
  • Invoice number
  • Issued date
  • A description of the fee
  • The billing period
  • Total of the fees for that billing period

About settlement reports

You are able to see a breakdown of the charged fees directly in your settlement report
You can find detailed information about each transaction, including current status, chargebacks, relevant payout and the exact fees charged by Wix Payments. You can filter by date and by transaction type, and you can also download the detailed table.  
Settlement report page showing options to download a CSV and filtering,

About rounding logic

The processing fee calculation is according to the processing rate, but only 2 decimals are displayed to you. All processing fee status (charged or refunded) are rounded to the nearest cent.  

About fee rates

Wix Payments charges a processing fee for each transaction processed through our service. In the event of a chargeback in your Wix Payments account, a chargeback fee is also incurred. If you file a chargeback dispute and win the dispute, the chargeback fee is returned to you. This is indicated in your settlement report as a chargeback fee reversal.

Processing fees

Processing fees can vary, depending on the payment method used, and the currency your checkout is set up with. The default processing fees are:
  • Canada: 2.9% + 0.30 CAD
  • European Union: 1.9% + 0.30 EUR
  • Switzerland: 2.3% + 0.30 CHF
  • United Kingdom: 2.1% + 0.20 GBP
  • United States: 2.9% + 0.30 USD
For more information, see a complete list of service fees for Wix Payments

Chargeback fees

Depending on where your business is located, chargeback fees can vary. Regional chargeback fees are broken down by the appropriate currency as follows:
  • Canada: 15.00 CAD
  • European Union:15.00 EUR 
  • Switzerland: 15.00 CHF
  • United Kingdom: 15.00 GBP
  • United States: 15.00 USD
If you file a chargeback dispute and win the dispute, you'll see negative fees in your settlement report. This is the chargeback amount and chargeback fee being returned to your Wix Payments account. 
negative fees in a settlement report,
Chargebacks fees do not currently apply for Wix Payments Brazil. 

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