Unable to Submit Standalone Forms Containing Signature Fields (Includes Workaround) | Help Center

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Known Issues

Unable to Submit Standalone Forms Containing Signature Fields (Includes Workaround)

Published: February 7, 2023

Known Issue|We’re investigating this issue.

We're aware of an issue where standalone forms are not being submitted if they have a Signature field. We are currently gathering more information regarding this matter.

Meanwhile, you can use one of the following workarounds:

Remove the Signature field in the Standalone Form
or
Create a website form with the Signature field by doing the following:
1. Open the Editor and create a website form on a new page.
2. Add an Upload and/or Signature fields.
3. Publish your site and share the web address URL with your site visitors.

Note that adding a Signature field on a website form requires a Business Premium plan.

We’re aware of this issue. Follow to get an email when it’s fixed.