New Pro Gallery Added Broken to Site (Includes Workaround)
Published:Known Issue|We’re investigating this issue.
We are aware of an issue where a new Pro Gallery is added broken/empty to a site, and it is not possible to manage its settings and media afterward.
If adding a new Pro Gallery from the Add panel does not resolve the issue, and the new gallery still fails to display media, you need to re-install Pro Gallery app on the affected site.
Note: Deleting Wix Pro Gallery app removes all galleries and their data from your site pages.
In order to re-install Pro Gallery app, please follow steps below:
- Open App Market and go to Manage Apps
- Click the More Actions icon
next to Wix Pro Gallery and click Delete - Select any reason for deleting the app in the pop-up window and press Delete button
- When app is removed, click Add Elements on the left side of the editor.
- Click Pro Galleries under Media
- Confirm the new gallery is working by opening its media and settings panel.