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Connecting a domain

Troubleshooting domains

Error Message: 'This Domain Is Associated with Another Wix account'

You will receive the following message if you try to add a domain to your Wix account that has already been added in another account: "This domain is associated with another Wix account. To connect (your domain), you need to remove it from the other account..."

A screenshot from a Wix account showing the error This domain is associated with another Wix account.

If you receive the above error message, sign in to the Wix account where the domain is located and move the domain to your desired account.

Can't access your account?

You can fill out the account recovery form if you are unable to access the account your domain is currently connected to.

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