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In this article
  • Accessing the dashboard of a third-party app
  • (Required) Enabling shipping rules
  1. Home
  2. Managing your business
  3. Business solutions & apps
  4. Wix Stores
  5. Setting up shipping & fulfillment
  6. Enabling Shipping and Delivery Apps

Enabling Shipping and Delivery Apps

In this article
  • Accessing the dashboard of a third-party app
  • (Required) Enabling shipping rules
After you add a third-party shipping app, go to the app's dashboard to create the shipping options you need. 
When you're done, enable those shipping options in all the relevant regions.
Important:
  • Wix is not liable for any damages or costs incurred from the use of any third-party services. Use of them is at your own risk.
  • If your shipping app is temporarily unable to supply a rate, customers will see any other delivery options you set up. If none are available, customers cannot check out.

Accessing the dashboard of a third-party app

To start creating shipping rules, go to the dashboard of the app you added. Each app offers shipping through a variety of carrier in a number of regions. 
Tip:
For instructions on how to create shipping rules for your app, refer to their help centers.

To access your third-party shipping app:

  1. Go to Manage Apps in your site's dashboard.
  2. Click Open Dashboard / Go to Dashboard next to the relevant shipping or delivery app.
Screenshot of the Manage Apps page in the Wix dashboard

(Required) Enabling shipping rules

Before your customers can see the shipping options you created, you must enable them in each region when you want them to appear. 
For example, if you created 3 shipping regions, for the US, Canada, and Mexico, and want the app to work only in the first 2, you must enable the toggle for the US and then enable the toggle for Canada.
Important:
You must enable the app in each region where you want customers to see it. 

To enable an app in a region:

  1. Go to Shipping, delivery & fulfillment in your site's dashboard.
  2. Select a shipping region (e.g. US).
  3. Click Manage Your Apps.
  4. Click the toggle next to the relevant app to enable it. 
  5. (Optional) Select the Add backup rate checkbox and enter a rate.
    Note: This is a backup rate for cases where it's not possible to supply a real-time rate.
  6. (Optional) Select the Add a handling fee to every order checkbox and enter the fee.
  7. Click Save.
After the app is enabled in a region, customers see the new shipping rule when they check out.
Screenshot of the shipping selection option in the Wix Stores cart page
If you created additional shipping rules in your Wix dashboard, customers see those as well.

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