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  1. Home
  2. Managing your business
  3. Accepting payments on your site
  4. Payment methods and providers
  5. Working with Wix Payments
  6. Contacting Wix Payments

Contacting Wix Payments

1 min
Important:
Wix Payments is not yet available to all users.
Need help with your Wix Payments account? Make sure you are logged in from a computer and click below to contact us. 
Contact Wix Customer Care
Language 
Callback Operating Hours
English
24/7
French
Monday-Friday 8AM-5PM GMT+1 (24/7 in select categories)
German
Sunday-Friday 8AM-5PM GMT+1
Hebrew
Sunday-Thursday 8AM-8PM GMT+3
Italian  
Monday-Friday 8AM-5PM GMT+1 
Japanese
Monday-Friday 8AM-5PM JST
Portuguese  
Monday-Friday 4AM-6PM GMT-3 (7AM-9PM UTC)
Spanish
24/7

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Didn’t find what you’re looking for? Try one of these articles.
About Wix Payments
Switching to Wix Payments
Wix Payments: Understanding the Status of Your Account
Wix Payments Verification Process
Wix Payments Terms of Service

Didn’t find what you’re looking for? Try one of these articles.

About Wix Payments
Switching to Wix Payments
Wix Payments: Understanding the Status of Your Account
Wix Payments Verification Process
Wix Payments Terms of Service
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