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  1. Home
  2. Managing your business
  3. Accepting payments on your site
  4. Payment methods and providers
  5. Working with Wix Payments
  6. Contacting Wix Payments

Contacting Wix Payments

1 min
Important:
Wix Payments is not yet available to all users.
Need help with your Wix Payments account? Make sure you are logged in from a computer and click below to contact us. 
Contact Wix Customer Care
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Callback Operating Hours
English
24/7
Dutch
Monday–Friday: 09:00–18:00 CEST
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Sunday–Friday: 09:00–00:00 CEST (Paris)
Sunday–Friday: 03:00–18:00 EDT (Montreal)
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Sunday–Friday: 08:00–21:00 CEST
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Monday–Friday: 09:00–18:00 CEST
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Monday–Friday: 09:00–01:00 JST
Portuguese  
Monday–Friday: 04:00–18:00 BRT
Spanish
Sunday–Friday: 01:00–18:00 CST (Mexico City)
Sunday–Friday: 09:00–02:00 CEST (Madrid)

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Summary of this article
Related articles
About Wix Payments
Switching to Wix Payments
Wix Payments: Understanding the Status of Your Account
Wix Payments: Understanding the Verification Process
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