Client is Charged for Shipping When Pickup Option is Selected in Checkout (Includes Workaround) | Help Center

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Known Issues

Client is Charged for Shipping When Pickup Option is Selected in Checkout (Includes Workaround)

Published: August 8, 2022

Known Issue|We’re working on a solution.

We are aware that some of our users have experienced an issue where their client is charged for shipping when the pickup option is selected in Wix Stores. We're aware of the issue and are currently gathering more information regarding this matter.

In the meantime, please use the following workaround to fix the issue:

1. Manually enter pickup address in a respective shipping rule

2. Change the address in Business Info, so it is a valid address

We’re aware of this issue. Follow to get an email when it’s fixed.