Business Phone Number: Issues Receiving Verification SMS

If you attempt to use your business phone number to receive verification codes from services such as Google or Facebook, the SMS won't go through if the company uses a 5 or 6 digit number to send the message.

When signing up for services such as Skype, Facebook and Google, the company might send a verification SMS to the phone number you've provided in order to confirm your registration. Instead of using a regular 10 digit phone number, they send the SMS via a 'short code' or 5-6 digit number able to send and receive texts.

Unfortunately, Business Phone Number cannot receive messages from these numbers. When signing up for a service like the examples above, we recommend using a phone number other than your business phone number as we cannot guarantee the verification message will go through.