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In this article
  • Excluding site pages
  • FAQs

Wix AI Site Chat: Excluding Site Pages

2 min
In this article
  • Excluding site pages
  • FAQs
Important:
Wix AI Site Chat is no longer available to install on new sites. Wix Smart Chat is replacing it as the new AI and manual chat solution. Learn more about Wix Smart Chat.
Exclude specific pages from your site to help manage the information the AI uses to answer visitors' questions. This helps you keep irrelevant pages out of responses, avoid using data from pages that are currently a work in process, and keep sensitive information out of the chat.
By doing this, you maintain more control over the AI’s focus, ensuring that your answers stay on-brand, accurate, and aligned with your content strategy. For example, if you have a promotional page for a past event, you can exclude it to prevent the AI from providing outdated information to your visitors.
A screenshot of the exclude site pages window.

Excluding site pages

Select which site pages you want to exclude from the AI's responses. 

To exclude site pages:

  1. Go to AI Site Chat in your site's dashboard.
  2. Click Exclude Site Pages at the top.
  3. Click + Select Pages to Exclude.
  4. Select the pages you want to exclude.
    Tip: Browse by category (e.g. Products, Services, Events) or search by page name.
  5. Click Save.
A screenshot of selecting pages to exclude.

FAQs

Click a question below to learn more about excluding site pages.

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