Editor X: Contacting Customer Care for Support
1 min read
Editor X is transitioning to Wix Studio, our new platform for agencies and freelancers.Learn more about Wix Studio
Need help with your Editor X site? Make sure you're logged in from a computer and click below to contact us.
Let us direct you to the right Expert
Speed up the response time
Choose the relevant topic for your request so that it reaches a specialized Customer Care Expert.
Availability of our callback services
Depending on the topic of your inquiry, our callback service is available as follows:
- Questions about functionality, features and issues in Editor X:
- English: Monday-Friday from 4am-6pm EST
- French: Monday-Friday from 8am-5pm UTC
- German: Monday-Friday from 8am-5pm UTC
- Hebrew: Sunday-Thursday 8AM-8PM GMT +3
- Italian: Monday-Friday from 8am-5pm UTC
- Japanese: Monday-Friday from 8am-12pm UTC
- Portuguese: Monday-Friday from 5am-7pm GMT-3 (8AM-10PM UTC)
- Spanish: Monday-Friday from 8am-5pm UTC
You can also submit a ticket whenever you need and our team will reply as soon as possible.
- Questions about your account (e.g. Premium Plans, Domains, Mailboxes) or your site's dashboard:
- English: 24/7
- French: Monday-Friday from 9am-6pm GMT+1, 24/7 in select categories
- German: 24/7
- Hebrew: Sunday-Thursday 8AM-8PM GMT +3
- Italian: Monday-Friday from 8am-5pm GMT
- Japanese: Monday-Friday from 8am-9pm JST
- Portuguese: Every day from 4AM-8PM GMT-3 (7AM-11PM UTC)
- Spanish: 24/7
Note:
We offer email support in Russian. Callback services are not available in this language.
Did this help?
|