Customer Didn't Receive Refund Issued for a Wix Payments Transaction
1 min read
Wix Payments is not yet available to all users.
If you have refunded a customer for a payment made through Wix Payments and they didn't get the refund yet, please check the following:
- Make sure you've refunded the customer using the instructions in this article.
- Allow 3-5 business days for the refund to reach the customer's credit card.
If your customer still hasn't received their refund after 3-5 business days, please contact us and we'll be happy to assist you further.
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