Wix Help

ICANN: Confirming Your Domain Contact Information

3 min
All domain registrants are required to confirm their domain contact information within 2 weeks after being registered as the owner. This is as a result of the rules of the Internet Corporation for Assigned Names & Numbers (ICANN).
If your contact information has not been confirmed for a Wix domain, or a domain transferred to Wix, then a confirmation email is sent to your domain contact email address.
Important:
Do not use AOL or Yahoo email addresses for the domain registrant email as they can cause issues with the verification process.

Confirming your contact information

Look for an email from Wix asking you to confirm your contact information. The email is sent to the email address you used to register your domain. If you're not sure which email you used, go to the Domains page in your Wix account to check. 

To confirm your contact information:

  1. Sign in to the email account listed as your domain's contact email address. 
  2. Click Confirm in the email sent to you titled Confirm Your Domain Contact Information
    Note:
     The confirmation email will be sent from either wix-team@notifications.wix.com or wix-team@registrar.wix.com
Image of email for confirming contact details for domain
Didn't receive an email?
You can resend the email from the Domains page in your Wix account. Click Resend Confirmation Email under the relevant domain, then check your inbox for the confirmation email.

FAQs

Click a question below to learn more about confirming your domain's contact information.
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