Wixel: Managing Your Subscription
- Renewing your subscription
- Turning off auto renewal
- Updating your payment details
- FAQs
You can check when your Wixel plan renews, update your payment details, and cancel your plan at any time.
Wixel has changed the way it processes payments. From September 10, 2026, Wixel payments are managed through Stripe.
If you joined before that date, your Wixel payments are managed through your Wix account.
Renewing your subscription
- Monthly plans: You are charged monthly on your plan's expiration date.
- Yearly plans: You are charged the full amount for your yearly or multi-year subscription up to 3 weeks prior to the plan's expiration date.
You can see the exact date your renewal payment will be processed in your subscription information:
For Wixel payments managed through Wix: Go to your Premium Subscriptions page.
For Wixel payments managed through Stripe: Go to your Subscriptions page in Wixel.
Turning off auto renewal
You can turn auto renewal off if you don't want to continue with your plan. Turning off auto renewal will end your plan when your subscription expires.
To turn off auto renewal:
Go to Premium Subscriptions in your Wix account.
Click the More Actions icon
next to your Wixel plan.Click Cancel Wixel.
Select Cancel my subscription now.
Click Cancel now.
Updating your payment details
Update the payment method you use to pay for your Wixel subscription.
To update your payment details:
Go to Premium Subscriptions in your Wix account.
Click the More Actions icon
next to your Wixel plan.Click Update payment method.
Choose to update the payment method for your Wixel plan only, or all subscriptions in your account.
Note: This option will only appear if you have other Wix subscriptions in your account.Click Next after reviewing the plan details on screen.
Click Use another payment method and enter your card details.
Note: If you have other cards saved, you can select them from the list.Click Update.
FAQs
Click a question below to learn more about managing your subscription.
