Wixel: Managing Your Subscription
In this article
- Renewing your subscription
- Turning off auto renewal
- Updating your payment details
You can find renewal information, change your subscription period, and manage the subscription for your Wixel plan from the
Premium Subscriptions page of your Wix account.
Renewing your subscription
To prevent disruption to your service, Wixel paid plans renew automatically at the end of the subscription period. Depending on the billing cycle you have chosen, your plan will renew on a monthly or yearly basis.
- Monthly plans: You are charged monthly on your plan's expiration date.
- Yearly plans: You are charged the full amount for your yearly or multi-year subscription up to 3 weeks prior to the plan's expiration date.
You can see the exact date your renewal payment will be processed in your Premium Subscriptions page.
Turning off auto renewal
You can turn the auto renewal off if you don't want to continue with your plan. Turning off auto renewal will end your plan when your subscription expires.
To turn off auto renewal:
- Go to Premium Subscriptions in your Wix account.
- Click the More Actions icon
next to your Wixel plan. - Click Cancel Wixel.
- Select Cancel my subscription now.
- Click Cancel now.
Updating your payment details
Update the payment method you use to pay for your Wixel subscription. You can enter new card details, or use an existing payment method saved in your Wix account.
To update your payment details:
- Go to Premium Subscriptions in your Wix account.
- Click the More Actions icon next to your Wixel plan.
- Click Update payment method.
- Choose to update the payment method for your Wixel plan only, or all subscriptions in your account.
Note: This option will only appear if you have other Wix subscriptions in your account. - Click Next after reviewing the plan details on screen.
- Click Use another payment method and enter your card details.
Note: If you have other cards saved, you can select them from the list. - Click Update.
