header-logo
Getting started with WixLearn how to build your website and business using Wix.
Creating a websiteDesign and manage your site with smart functionalities.
Account & billingManage subscriptions, plans and invoices.
Using the Wix mobile appsRun your business and connect with members.
Connecting a domainLearn to purchase, connect or transfer a domain to your site.
Managing your businessGet tools to grow your business and web presence.
Promoting your siteBoost your visibility with SEO and marketing tools.
Studio, Partners & EnterpriseGet advanced features to help you work more efficiently.
Need more help?Find solutions, learn about known issues or contact us.
placeholder-preview-image
Wix LearnImprove your skills with our courses and tutorials.
Wix BlogGet tips for web design, marketing and more.
SEO Learning HubLearn to increase organic site traffic from search engines.
Website developmentBuild a custom site using our full-stack platform.
Hire a ProfessionalGet matched with a specialist to help you reach your goals.
placeholder-preview-image

Wix Stores: Understanding Product Import Error Messages

1 min
When importing products to Wix Stores, you may encounter some errors. This article will help you understand what these message mean and explain how to update your CSV file so you can import all your products successfully.

Error message example

After importing, you'll see an overview showing the number of products imported successfully, and the ones that failed to import. You can click Generate Error CSV to download an error list. 
Screenshot of a sample error report when uploading product to Wix Stores.
Important:
Only the Product row is indicated in the error report. In other words, if row 5 is a product row and rows 6 to 13 are the variants and media belonging to that product, the errors are all listed as 'row 5'.
Screenshot of part of the CSV file when importing products to Wix Stores
After correcting all the errors and saving your changes, click Import Another File to upload the corrected file.  

Helpmate

Hello

Need a bit more guidance?
Summary of this article
Unlock personalized helpLog in to get the most out of Helpmate.