Learn how to build your website and business using Wix.

Design and manage your site with smart functionalities.

Manage subscriptions, plans and invoices.

Run your business and connect with members.

Learn to purchase, connect or transfer a domain to your site.

Get tools to grow your business and web presence.

Boost your visibility with SEO and marketing tools.

Get advanced features to help you work more efficiently.

Find solutions, learn about known issues or contact us.

Improve your skills with our courses and tutorials.

Get tips for web design, marketing and more.

Learn to increase organic site traffic from search engines.

Build a custom site using our full-stack platform.

Get matched with a specialist to help you reach your goals.

Home

Managing your business

Managing your customers

Wix Smart Chat

Wix Smart Chat Request: Customizing Notifications for Conversations

Feature Request|We are collecting votes for this issue

Currently, it is not possible to customize when you receive notifications for Smart Chat conversations. This feature would let you choose to be alerted based on priority or urgency, instead of being notified for every chat.

For example, you could choose to be notified when a visitor requests to speak with you, has an issue with a purchase or order, or needs support that the AI couldn't provide.

We are always working to update and improve our products, and your feedback is greatly appreciated.

Hire a ProfessionalGet matched with a Wix Partner who can help you reach your site goals.

Start Now

Note: All information, including planned features and time estimations, are purely informative and are subject to change or cancellation at any time at Wix’s discretion.