# Wix Restaurants: Printing Online Orders from the Wix App Source: https://support.wix.com/en/article/wix-restaurants-printing-online-orders-from-the-wix-app (updated 2026-02-12) Related: Wix developer documentation, https://dev.wix.com/docs/llms.txt; Help Center index, https://support.wix.com/en/llms.txt > **Important:** > > * This article is about the [new Wix Restaurants Orders app](https://support.wix.com/en/article/wix-restaurants-managing-incoming-orders-with-the-new-wix-restaurants-orders-app). > * Before you can start printing orders, make sure you have a [compatible printer](https://support.wix.com/en/article/wix-restaurants-compatible-thermal-printers-for-online-orders-new). Automatically print incoming restaurant orders using a thermal printer and the Wix app. Once set up, your orders print as soon as they come in when you have the app open—no tapping needed. You can choose from 3 printout templates or manually print orders as needed. ![A screenshot of previewing a delivery template for receipts in the Wix App.](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/df73d4e5-2347-40cf-85a3-db0f959b301f/2025/04/06/4a4547d3-24b4-45d3-b290-4f7da3516d45/cebbb9fb-44e7-46bf-a87e-17f573b8e1c2.png) --- ## Step 1 | Pair your printer Set up your thermal printer to automatically print orders. Choose how to pair your printer with your device (Bluetooth, WiFi, or Ethernet) and follow the steps. **Bluetooth** 1. Turn on your printer's Bluetooth. If needed, enable pairing mode. 2. Open the Bluetooth settings on your mobile device/tablet and pair it with your printer. **Note:** Allow location and nearby devices discovery permissions on your device. **WiFi and Ethernet** Follow the printer manufacturer's instructions to connect your printer to the same network as your device. > **Tip:** If you encounter any issues with printing, check out [these troubleshooting steps](https://support.wix.com/en/article/wix-restaurants-troubleshooting-thermal-printing-of-online-orders-new-from-the-wix-owner-app). If you're having trouble with pairing, contact the printer manufacturer's support. --- ## Step 2 | Connect your printer to the Wix app After pairing your printer, connect it to the Wix app for auto-printing. ### To connect the printer to the Wix app: 1. Access your online ordering settings in the Wix app: 1. Go to your site in the Wix app. 2. Tap **Manage** ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2021/04/12/3fc0f98c-0997-47b3-b7bd-6ae31a67e078/ce9c0fe5-f60d-4448-8fc2-9ba4cf636f93.png) at the bottom. 3. Tap **Sales**. 4. Tap **Restaurant Orders (New)**. 5. Tap the **More Actions** icon ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/06/29/9677c2c5-557c-44a3-a725-039090fdd815/3e8bfca9-e210-41ce-b349-fe173b0e9378.png) at the top right. 6. Select **Manage settings**. 2. Connect your printer to the app: 1. Tap **Thermal printing** under **Printing**. 2. Tap **Get Started**. 3. Follow the prompts and verify the selected printer. To select a different printer, tap another option from the list. 4. (Optional) Verify the printer is connected by tapping **Print Test Order** to print a test receipt. 5. Tap **Done**. > **What's next?** Once connected, your printer automatically prints incoming orders. Keep the app open for auto-printing. The Online Orders page stays active even if you’re idle. ![A screenshot of the thermal printer added to the Wix app and tapping Print Test Order.](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/df73d4e5-2347-40cf-85a3-db0f959b301f/2025/04/06/31013035-b70e-4141-a424-976cd4693704/abebe804-c163-48da-bc95-a52523ee3e18.png) --- ## Step 3 | Customize your printer settings After connecting your printer, choose how your receipts look and how many copies to print. The printout template you select applies to all thermal-printed orders. ### To customize printer settings: 1. Go to your site in the Wix app. 2. Tap **Manage** ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2021/04/12/3fc0f98c-0997-47b3-b7bd-6ae31a67e078/ce9c0fe5-f60d-4448-8fc2-9ba4cf636f93.png) at the bottom. 3. Tap **Sales**. 4. Tap **Restaurant Orders (New)**. 5. Tap the **More Actions** icon ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/06/29/9677c2c5-557c-44a3-a725-039090fdd815/3e8bfca9-e210-41ce-b349-fe173b0e9378.png) at the top right. 6. Select **Manage settings**. 7. Select your printout template under **Select template**: * **Detailed:** Includes all order details, including customer info, fulfillment details, payment status, and menu items. * **Kitchen:** Includes only menu items, quantities, and special instructions. Ideal for kitchen staff. * **Delivery:** Focuses on customer details, delivery address, contact info, payment status, and menu items. Ideal for coordinating deliveries. **Tip:** Click **Preview** to preview a printout receipt. 8. Set the number of copies for each order by clicking the **+** icon next to **Number of copies**. You can print 1-10 copies of each order. ![A screenshot of the thermal printer settings in the Wix app.](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/df73d4e5-2347-40cf-85a3-db0f959b301f/2025/04/06/dd595689-5970-4088-bdc6-4387f64086af/13a7e5e9-79a2-4659-b7c1-9c395a4d0230.png) --- ## FAQs Click a question below to learn more about printing online orders from the Wix app. **How many printers can I connect?** You can connect one printer to one device (tablet or mobile phone). **How do I turn off auto-printing?** 1. Go to your site in the Wix app. 2. Tap **Manage** ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2021/04/12/3fc0f98c-0997-47b3-b7bd-6ae31a67e078/ce9c0fe5-f60d-4448-8fc2-9ba4cf636f93.png) at the bottom. 3. Tap **Sales**. 4. Tap **Restaurant Orders (New)**. 5. Tap the **More Actions** icon ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/06/29/9677c2c5-557c-44a3-a725-039090fdd815/3e8bfca9-e210-41ce-b349-fe173b0e9378.png) at the top right. 6. Select **Manage settings**. 7. Tap **Thermal printer**. 8. Tap to disable the **Auto print new orders** toggle. ![A screenshot of the Auto print new orders toggle for printer settings in the Wix app.](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/df73d4e5-2347-40cf-85a3-db0f959b301f/2025/04/06/aef3c31d-52c5-423f-8808-4cdec5d4970d/8945a98e-be0c-4928-a068-d625bebff7b6.png) **How do I print an order manually from the status view?** 1. Go to your site in the Wix app. 2. Tap **Manage** ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2021/04/12/3fc0f98c-0997-47b3-b7bd-6ae31a67e078/ce9c0fe5-f60d-4448-8fc2-9ba4cf636f93.png) at the bottom. 3. Tap **Sales**. 4. Tap **Restaurant Orders (New)**. 5. Tap **More Actions** icon ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/df73d4e5-2347-40cf-85a3-db0f959b301f/2025/04/06/584f9829-59df-497b-a99d-9a653a372555/6f2326c9-813f-4697-b036-141fa293e403.png) on the relevant order. 6. Tap **Print order**. 7. Select your printer. 8. Select a printout template: **Detailed**, **Kitchen**, or **Delivery**. ![A screenshot of tapping print order to print a specific order in the Wix app.](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/df73d4e5-2347-40cf-85a3-db0f959b301f/2025/04/06/5516b2e6-e2ec-42b4-8891-81964c348805/38e1c9b0-c20e-4871-9876-88c05de8a069.png) **How do I change the printout template for receipts?** 1. Go to your site in the Wix app. 2. Tap **Manage** ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2021/04/12/3fc0f98c-0997-47b3-b7bd-6ae31a67e078/ce9c0fe5-f60d-4448-8fc2-9ba4cf636f93.png) at the bottom. 3. Tap **Sales**. 4. Tap **Restaurant Orders (New)**. 5. Tap the **More Actions** icon ![](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2023/06/29/9677c2c5-557c-44a3-a725-039090fdd815/3e8bfca9-e210-41ce-b349-fe173b0e9378.png) at the top right. 6. Select **Manage settings**. 7. Tap **Thermal printer**. 8. Under **Select template**, choose an option: * **Detailed:** Includes all order details, including customer info, fulfillment details, payment status, and menu items. * **Kitchen:** Includes only menu items, quantities, and special instructions. Ideal for kitchen staff. * **Delivery:** Focuses on customer details, delivery address, contact info, payment status, and menu items. Ideal for coordinating deliveries. **Tip:** Click **Preview** to preview a printout receipt. **Note:** The template you select applies to all thermal-printed orders. **What does a thermal-printed order look like?** Here’s an example of an order printed with a thermal printer: ![a picture of a receipt printed via a thermal printer](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2024/01/04/60869c86-1b39-40af-9b62-6ed06cfa6766/90a64587-ed01-47fc-b7d0-ceb2d1216608.png) **How do I solve printing issues?** If you're having trouble printing orders, check out [troubleshooting thermal printing of online orders](https://support.wix.com/en/article/wix-restaurants-troubleshooting-thermal-printing-of-online-orders-new-from-the-wix-owner-app) to solve common issues.