Wix Payments: Troubleshooting Site Access Issues

2 min read
During the verification process of your Wix Payments account, we need to access your site and verify that it complies with regulatory requirements.
If your site is inaccessible for site scanning by Wix Payments, it can disrupt your payment processing and your ability to accept payouts. This guide can help you troubleshoot and resolve these access issues to keep your business running smoothly.
Click below to learn more about the possible causes for site access issues and how to resolve them.

Still need help?

If you still need assistance with website access issues, try unpublishing and publishing your site and wait 24 hours.

If you check your Wix payments account status and it still shows a message that your site is not accessible, please contact the customer care team.

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