Wix Payments: Prohibited Products and Services
5 min read
Wix is required to review and verify the information and the site content of anyone opening a Wix Payments account. We comply with authorities, regulators, payment processors and financial partners to create a transparent environment to help prevent any illegal activities or activities prohibited by our payment processor or other financial partners from being conducted.
As such, some products or services may be prohibited.
It is your responsibility to make sure that the products and services offered on your site are not included in the Prohibited Products and Services list. In such an event, Wix may hide or delete prohibited products, suspend or close your Wix Payments account, withhold or block funds, and/or refund payments to the relevant customers.
Notes:
- The following article applies to the United States only. For other territories, please check the lists of prohibited products and services for our provider partners, Adyen and Stripe.
- Merchants using Google Pay are also subject to Google Pay's list of prohibited and restricted merchants, billers or business partners.
- Merchants using Afterpay with Wix Payments are also subject to Afterpay's terms of use.
- Merchants using Affirm with Wix Payments are also subject to Affirm’s payment terms.
- Merchants using PayPal with Wix Payments are also subject to PayPal's acceptable use policy.
Prohibited products or services
Wix Payments may not be used in relation to any of the following:
Adult
- Adult goods (excluding fetish products)
- Fetish products
- Pornographic content: books, magazines, audio, videos, websites, streaming services and other content formats deemed offensive or of a sexual nature
- Entertainment: Gentleman's clubs, topless bars, strip clubs, sexually oriented massage parlors, saunas, escort agencies, or any sexually-related services
- Sexually oriented dating services
Financial businesses
- Binary options
- Buy now pay later / Installment payment methods
- Credit card and identity theft protection
- Credit repair and credit protection business
- Debt repayment and collection agency
- E-wallet or e-money that can be monetized, re-sold or converted to physical and digital goods and services or otherwise exit the virtual world
- Extended warranties
- Financial service or money service business, including but not limited to:
- Traveler checks
- Money orders
- Foreign Exchange
- Check cashing
- Virtual currencies
- Cash advances by non-financial institutes
- Fines or penalty collections of any kind
- Forwarding brokers
- Independent or unlicensed financial advisors
Note: You may be allowed to provide educational financial services as long as such services do not include financial advice. You'll need to add a disclaimer to your site that clarifies that you do not provide financial advice. - Insurance sales and services (life)
- Insurance sales and services (non-life)
- Money transfer & remittance businesses
- Payday loans, unsecured loans and loans originating from non FDIC insured banks
- Payroll, invoice & business services
- Provider or seller prepaid access/stored value
- Shell banks
Healthcare
- Prescription-only and regulated medical devices (including contact lenses)
- Dental supplies
- Health practitioners, private medical practices, e-doctors, dental/medical services and facilities
- Intravenous therapy (e.g. IV drip bar, vitamin infusions, hangover cures)
- Medical benefit packages
- Pharmaceuticals, prescription medicine
- Supplements which include prescription ingredients and \ or containing CBD \ THC
- Nutraceuticals that are harmful or make unsupportable claims
- Nutraceuticals solely focused on weight loss or increasing sexual performance
For Wix Payments users in the United States and Canada: See a detailed breakdown of which healthcare products can and can't be sold through Wix Payments.
Intellectual Property (IP)
- Counterfeit products, replicas or designed infringements of them including products designed to circumvent IP
- Essay mills, paper mills where the intent is to falsely submit documents as their own work
- Products designed to circumvent copyright protection techniques or to otherwise facilitate the unlicensed use of copyrighted material
Marketing practices
- Business investment opportunities operating as ‘get rich quick schemes’
- Business models that use ransom - or extortion like practices
- Business practices that are designed to evade excessive chargeback monitoring programs
- Data pass
- Deceptive marketing tactics related to disclosure, false or inaccurate claims, before/after claims, endorsements, cancellation or refunds avoidance, pre- checked opt-ins, poorly disclosed negative options, misappropriation of incentives, disproportionate rebates, sweepstakes
- Fake references and other services or products that foster deception
- Inbound telemarketing for postcard or mailings
- Products or services that promote hate, violence, discrimination, terrorism, harassment or abuse in any shape or form
- Pyramid selling, chain letters or other financial scams
Not for profit
- Unregistered charities
Important: By using your Wix Payments account for your registered charity, you declare that you manage the entire flow of the donation and that no funds will be sent to third parties - Crowdfunding
Other products and services
- Airlines
- Ancestry research
- Animals and wildlife products classified as endangered or protected
- Bail bonds and bankruptcy lawyers
- Bidding fee and penny auctions
- Certain social media business (e.g. click farms, sale of Twitter followers, Facebook likes, YouTube views, and other forms of social media activity and online traffic)
- Cloud storage, VPN, file sharing, (high-risk) cyber lockers
- Cruise Lines
- Direct Marketing – Inbound teleservices, outbound telemarketing and travel-related arrangement services, Insurance services, catalog merchants, door-to-door sales
- Governmental services, such as embassies or consulates
- Hazardous materials (B2B), including but not limited to:
- Hydrofluoric acid
- Products containing cyanide
- Prohibited ozone-depleting substances (ODS)
- Nitric acid
- Peptides, research chemicals
- Bacteria cultures or other products containing E-coli or Escherichia coli
- Toxic, flammable and/or radioactive materials
- Hazardous materials (B2C), as described above
- Human body parts or bodily fluids (excluding hair and teeth)
- Internet product and service providers
- Key-entry telecom merchant
- Live-streaming Services with in-app currency
- Live-streaming Services with in-app donations functionality
- Multi-level marketing
- Pawn shops
- Telemarketing companies selling products or services as an agent for a third party
- Timeshare and timeshare maintenance
- Veterinary practices
Regulated (non-financial) products and services
- Alcohol sales as main product (e.g. alcohol shops, bars, breweries, wineries)
- Cannabis dispensaries and related businesses
- Drugs, and tools specifically intended for the production of drugs, drug paraphernalia, illegal drugs, substances designed to mimic illegal drugs and/or other psychoactive products
Important: Wix Payments does not support the sale of products that contain CBD and / or THC. However, for users in the USA selling CBD products, Wix offers other payment solutions. Learn more about selling CBD with Wix. - Illegal products or services or any service providing peripheral support of illegal activities, including illegal gambling services
- Legal gambling or Game of Skill where participants receive cash or cash equivalents or prizes with/of material value: including but not limited to: Casinos, poker, bingo, slot machines, betting, lotteries, racing, fantasy sports
- Products or services specifically offered or intended to be used to create, produce or grow drugs or drug ingredients
- Tobacco, e-cigarettes, e-liquids
- Trade of fireworks, flammable or radioactive materials
- Trade of weapons, ammunitions, military arms, explosive devices and firearm parts
- Any type of US based gambling services
Securities and trading
- Cryptocurrency exchange
- Cryptocurrency mining equipment
- High-risk securities such as:
- Contract for difference (CFD)
- Financial spread betting
- Initial coin offering (ICO)
- Forex currency options
- Cryptocurrency options
- Trading and purchases
- Security brokers /investments of any kind including the purchase of:
- Securities
- Currencies
- Derivatives
- Commodities
- Shares
- Options
- Precious metal
- Other financial instruments
Third party payment processing
- Aggregators, including but not limited to:
- Marketplaces
- Platforms
- Staged Digital Wallet Operators
- Payment Facilitators or other internet payment or member service providers (IPSP or MPS)
- Payment service companies, including but not limited to:
- Peer-to-peer
- Bill payments
- Commissary accounts
Technology
- Decryption and descrambler products and services, devices designed to block, jam or interfere with cellular and personal communications
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