Wix Owner App: Setting Up Saved Replies for Your Inbox and Chat
2 min read
Save time by setting up reply messages to send to visitors through your inbox or chat. With saved replies, you can use a pre-existing reply messages, edit them, or create a customized reply message.
To set up saved replies:
- Go to your site in the Wix Owner app.
- Tap Inbox
at the bottom.
- Tap the More Actions icon
at the top right.
- Tap Settings.
- Tap Saved replies under General Settings.
- Choose the type of reply you want to work on:
- Change an existing saved reply: Tap the Edit icon
next to the relevant reply.
- Create a new saved reply: Tap New Saved Reply to create a custom message for your visitors.
- Change an existing saved reply: Tap the Edit icon
- Tap Save.

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