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Wix Legends: About Credits

In this article
  • Understanding your credits
  • Checking your credit balance
  • Renewing your credits
  • FAQs

Credits give you a set amount of call time with your Legend each month. Visitors use your credits when they talk to your Legend on a video or voice call, and you use credits when you create an additional custom avatar.

While Wix Legends is designed to deliver the best possible results, outcomes may vary, and we can't guarantee AI-generated outputs will meet a specific level of quality, accuracy, or relevance. For more information and other terms that apply to AI Services, review the full Wix Terms of Service.


Understanding your credits

When you purchase a Wix Legends plan, you automatically receive credits. These credits refresh every month based on your plan's purchase date, and any unused credits from the previous month expire at that time.

Your Wix Legends credits can only be used within Wix Legends. You cannot use credits from your Wix Legends plan with other Wix AI products. Wix Premium, Wixel, and Symphony plans include their own AI credit allowances which are used for those products.

Important:
  • When you buy credits through a Wix Legends paid plan, you are entitled to use those credits for certain designated AI features. Credits are not a digital currency, security, commodity, or any other kind of financial instrument and are not redeemable for any cash value. Credits are only redeemable for the specified AI features across the Wix ecosystem.

  • Wix reserves the right at any time to change the credit cost, the number of credits required for using AI features, and the AI tools that use credits.


Using your credits

Chatting in the Wix Legends workspace with Atlas is free. Video and voice calls with your Legend use credits based on connected call time. Credits are also used to create each additional custom avatar, beyond the first one included with your paid plan.

Examples of actions that use credits:

  • Video calls: About 20 credits are used per connected minute.

  • Voice calls: About 10 credits are used per connected minute.

  • Additional custom avatars: 400 credits are used to generate each additional custom avatar. Your first custom avatar is included with your paid plan.

Note:

The number of credits a call minute costs can change.

The table below shows how many credits each plan gives you per month.

PlanMonthly credits

Free

300

Basic

1,200

Pro

3,000

Studio

5,000


Checking your credit balance

Check your balance to see how many credits you have left, how much call time it covers, and how your credits were used in this billing cycle.

To check your credit balance:

  1. Go to Wix Legends.

  2. Click Settings on the left.

  3. Click Plan & billing.

  4. Click View Usage.

  5. Review your credit details:

    • Credits left: The credits remaining in your current billing cycle.

    • Credits used: How many of your monthly credits you have used so far.

    • Estimated call time left: How many video and voice minutes your remaining credits cover.

    • How your credits were used: A breakdown of this billing cycle by video calls, voice calls, and avatar creation.


Renewing your credits

Your credits automatically reset each month, and your account is topped up with the number of credits included in your plan. Unused monthly credits don't roll over to the next cycle.

Top-up credits work differently. They stay available for 24 months, remain in your account if you change plan, and they are only drawn on once your monthly credits are used up. You can add credits on any paid plan.


FAQs

Click a question below to learn more about credits in Wix Legends.