Wix Events: Allowing Assistants to Check in Guests

Allow others to check in event guests by assigning them the role of "check-in assistant". 
Check-in assistants have access to the Events tab in your dashboard. There, they can access events with tickets and mark that a guest has arrived. Check-in assistants cannot edit the event details or access other tabs. 
Important:
  • With the Wix Owner app: Assistants can perform check-in for any event and can scan tickets.
  • On desktop: Assistants can perform check-in only for events with tickets.

Learn more about check-in assistants:


Assigning the role of "check-in assistant"

  1. Go to Roles & Permissions in your site's dashboard.
  2. Click +Invite People.
  3. Enter the person's email address.
    Tip: To invite more than one person, add a comma between email addresses.
  4. Select the Events Check-In Assistant role.
  5. Click Send Invite.
Note:
Before assistants can begin checking in guests, they must:
  • Click Accept Now in the email they received
  • Sign up (if needed) and log in to Wix.

Checking in guests via the Wix Owner app

Using the app, assistants can manually check in guests or scan tickets using the QR scanner.
Give the instructions below to your assistant.

To check in guests using the Wix Owner app:

  1. Go to your site in the Wix Owner app.
  2. Tap Manage  at the bottom.
  3. Tap Events under Business.
  4. Tap the relevant event.
  5. Tap Guest List.
  6. Manually mark a guest as checked in or scan their ticket:
    • Manual check-in: Tap the checkbox next to a guest's name.
    • Scan a ticket with the QR scanner: 
      1. Tap the QR code icon.
      2. Scan the QR code that appears on the guest's ticket.

Checking in guests via a computer

Assistants can perform check-in for events with tickets only. To check in guests for events without tickets or to scan tickets, use the Wix Owner app. 

To check in guests using a computer:

  1. Go to Events in your site's dashboard.
  2. Click Check in Guests under the relevant event.
  3. Click to check in guests.

Did this help?

|
Hire a Wix Partner
Get help with your website's design, marketing and small tasks from a professional freelancer or agency.
Start Now