Managing Invoices Paid for Wix Services
3 min read
You can find all of your invoices for services you have paid for at Wix on your Billing History page. From there you can browse through all your payments and learn more about specific charges.
To change your renewal settings for the service, or manage your Premium plan, return to the Premium Subscriptions page.
Note:
This article refers to viewing invoices for services purchased from Wix. See information about the invoices that you send to your customers instead.
In this article, learn more about:
Viewing your invoices
You can view invoices for payments made to Wix for Premium plans and other Wix services on the Billing History page.
Important information regarding billing history:
The Site field shows the site that the service was connected to when the charge was first issued. This may have changed if you reassigned the service to a different site.
Finding an invoice
Search for a specific invoice using the search fields in Billing History.
You can search by:
- Date and site: Use the All Dates and All Sites drop-downs to find a charge by date or site name.
- Status and payment method: Click More Filters to filter by status and payment method.
- Keyword: Click Search to look for invoices by keywords.
Tips:
- Click the Download button
to export your billing history in CSV format. - If you need to, you may be able to update an invoice for Wix services.
Getting an overview of a charge
You can quickly retrieve helpful information on any charge within your Billing History. To do so:
- Locate the charge you wish to query.
- Click the More Actions icon
. - Click Additional information
Unable to find an invoice
If you are unable to find an invoice, please keep in mind that:
- Invoices for domains transferred to Wix only appear in your account once the transfer is complete.
- Two or more services which have the same renewal date may be combined in the same invoice. You can check if this is the case in the Description field of the charge. You have the option to open any other services listed in the invoice by clicking the Show more button:
VAT on an invoice
Our listed Premium plan prices do not include VAT. Depending on your country's laws, you may be subject to VAT when purchasing a Premium plan.
If so, you can see the VAT added to your total before checking out and on your invoices. If VAT is not listed on your invoice, then you were not charged VAT.
If so, you can see the VAT added to your total before checking out and on your invoices. If VAT is not listed on your invoice, then you were not charged VAT.
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