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    Understanding the Changes to Ascend

Understanding the Changes to Ascend

2 min read
Ascend was discontinued February 1st, 2023, as part of our ongoing efforts to provide industry-leading business solutions and services. To make our business solutions more effective for you and your clients, we’re now including some of the top business tools into Premium plans, and we now offer separate Email Marketing plans for you to use.

If you or your clients purchased an Ascend Premium plan before February 1st, 2023, they will not be affected (unless you turn off auto-renewal). You can continue to use the existing Ascend tools and features up to the limits stated at the time of purchase.

These changes do not affect your sending limit for campaigns sent from your Partner Dashboard. You can continue sending an unlimited amount of campaigns from the Email Marketing tab of your Partner dashboard. 

The changes include:

  • Ascend business tools will be added to the Premium plans. Top-requested business tools will automatically be included on every site such as Live Chat, Social Posts and Promotional videos. Learn more about the business solutions.
  • Forms will move to Wix Premium plans. The limits and features available will depend on the plan you choose. You still get access to 4 forms per month for free. Learn more about the form limits.
  • New stand-alone plans for Email Marketing will launch with a choice of email sending limit options per plan. The free plan sending limit will change from 5000 to 200 emails per month. There will no longer be a limit on the number of email campaigns you can send (as long as they do not exceed your monthly balance). Automations will count towards the monthly email balance.
    Learn more about the new email marketing plans.
Please note, the changes take effect immediately for new users. These changes were rolled out to Partners on February 1st, 2023 to allow time to make any necessary adjustments for your clients.

If you have any questions please contact Partners Priority Support from your Partner Dashboard. Learn how to contact Priority Support.

FAQs

Click on a question to learn more about the changes to Ascend.

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