Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.

Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.

Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.

Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.

Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.

Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.

Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.

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Wix LearnImprove your skills with our courses and tutorials.

Wix BlogGet tips for web design, marketing and more.

SEO Learning HubLearn to increase organic site traffic from search engines.

Website developmentBuild a custom site using our full-stack platform.

Hire a ProfessionalGet matched with a specialist to help you reach your goals.

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Account & billing

Managing your account

Unable to Sign In to Your Wix Account: Forgot Email

If you can't remember the email address you used to create your Wix account, our email locator tool can help you find the correct login email. If you have a recovery phone number added, we'll send your login email by text message.

If you know the URL of your website, you can find your login email using our email locator tool.

To recover your login email using the Wix email locator:

Go to the Wix Log In page.
Click Forgot Email?

A screenshot of the Wix login page. The Forgot Email? link is highlighted.

Select the relevant option on screen (e.g. that you forgot your login email).
Enter the URL of your website and answer the remaining questions where relevant.
Click Next.
Select your country from the drop-down menu.
Enter your phone number.

A screenshot of entering your phone number

Click Send.

Couldn't find your phone number?

If we aren't able to find an account connected to your phone number, you can still recover your account by verifying your identity. Learn more about recovering your Wix account.

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