Important:You can share reports and make them private if you’ve already created custom reports. Creating new custom reports is currently not supported.Sharing your Wix Analytics reports is a great way...

Wix Analytics: Sharing Your Reports with Contributors

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>You can share reports and make them private if you’ve already created custom reports. Creating new custom reports is currently not supported.</div></div></div></div><div data-component-type="text"><div>Sharing your Wix Analytics reports is a great way to keep your team informed about your site's performance, tailored to the metrics that matter most to you.</div></div><div data-component-type="text"><div>By default, <a data-composite="true" href="https://support.wix.com/en/article/about-wix-analytics-reports" target="">pre-built Analytics reports</a> are visible to all <a data-composite="true" href="https://support.wix.com/en/article/roles-permissions-overview" target="_blank">site collaborators</a> with permission to view Analytics data. Newly created or duplicated reports are only visible to the creator and site owner, unless they are shared with others.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="sharing-reports" level="3">Sharing reports</h2></div><div data-component-type="text"><div>Share reports you have created with the relevant stakeholders. This will allow them to access important data and help you make informed decisions.</div></div><div data-component-type="heading"><h2 id="" level="4">To share reports:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?title=Select%20a%20Site&amp;buttonText=Analytics%20Reports&amp;actionUrl=https%3A%2F%2Fmanage.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fanalytics/reports/?referralInfo=sidebar" target="_blank">Go to All Reports</a> in your site's dashboard.</li>  <li>Click the<strong> </strong><strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/07/14/80fb5f56-8c60-4e9b-9a63-136034de1eea/0733bb6a-b60c-42a3-8df4-ea42d849cb19.png" /> next to the relevant report.</li>  <li>Select <strong>Add Contributors</strong>.</li>  <li>Click <strong>Add Contributors</strong> in the pop-up.<br />
<strong>Tip: </strong>This will instantly make the report available to all collaborators with permission to view Analytics data. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/07/10/93dbcec5-c44d-4263-802a-d48c7e76655c/ada5c586-0770-48f3-bf2b-b6ae5dc542e4.png" alt="A screenshot highlighting the Add Contributors button in the Custom Reports section." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="making-reports-private" level="3">Making reports private</h2></div><div data-component-type="text"><div>If it's not necessary for other people to view your reports, you can make them private. This means they will only be visible to you and site co-owners.</div></div><div data-component-type="heading"><h2 id="" level="4">To make a report private:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?title=Select%20a%20Site&amp;buttonText=Analytics%20Reports&amp;actionUrl=https%3A%2F%2Fmanage.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fanalytics/reports/?referralInfo=sidebar" target="_blank">Go to All Reports</a> in your site's dashboard.</li>  <li>Click the<strong> </strong><strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/07/14/80fb5f56-8c60-4e9b-9a63-136034de1eea/0733bb6a-b60c-42a3-8df4-ea42d849cb19.png" /> next to the relevant report. </li>  <li>Select <strong>Make Private</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/07/10/418265d4-ee31-442f-bb83-a505bc15d754/d73e61e6-a4f1-4fa2-8b4e-ec5692ee31f8.png" alt="A screenshot highlighting the Make Private button in the Custom Reports section." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about sharing custom reports.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Where do I see the reports I created?</h4><div class="collapsible-content"><div>The reports you created, as well as those you duplicated, appear under <strong>Custom Reports </strong>in the <a data-composite="true" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fmanage.wix.com%2Fdashboard%2F%7BmetaSiteId%7D%2Fanalytics%2Freports%2F%3FreferralInfo%3Dsidebar&amp;title=Select+a+Site&amp;primaryButtonText=All+Reports" target="">All Reports</a> page in your site's dashboard.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I know which roles can view site analytics?</h4><div class="collapsible-content"><div>You can check which permissions each role has in your site dashboard.</div><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20this%20Site&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/manage-website/authorization" target="_blank">Go to Roles &amp; Permissions</a> in your site's dashboard.</li>  <li>Click<strong> Manage Roles</strong>.</li>  <li>Hover over the role you want to check and click <strong>View </strong>/ <strong>Edit</strong>.</li>  <li>Scroll down and click <strong>Analytics</strong>. If <strong>View Site Analytics </strong>is checked, that means they have permission.</li></ol><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/07/14/8482714f-29be-4c4d-a838-5518c0f27e7b/d707e1c8-6b56-4682-9674-56d465431d31.png" alt="A screenshot of Analytics permissions in the site dashboard." /></div><div><br /></div><div><a data-composite="true" href="https://support.wix.com/en/article/roles-permissions-overview" target="">Learn more abo</a><a data-composite="true" href="https://support.wix.com/en/article/roles-permissions-overview" target="">ut roles and permissions on your site.</a></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I share a report view that I created?</h4><div class="collapsible-content"><div>No, report views are only visible to yourself. <a data-composite="true" href="https://support.wix.com/en/article/customizing-wix-analytics-reports" target="">Learn more about customizing report views</a>.</div></div></div></div>

Wix Analytics lets you download and subscribe to reports for easy access to your site's performance. Download reports to review your data offline and easily share it with others. Subscribe to reports ...

Wix Analytics: Downloading and Subscribing to Wix Analytics Reports

Wix Analytics allows you to receive alerts and emails so that you can stay on top of important site data and activity. Using these tools, you can monitor trends and shifts so you can respond quickly t...

Wix Analytics: Managing Alerts and Emails

The Insights page in your site's dashboard can help you uncover key insights within your site data, empowering you to make impactful, well-informed business choices. Using this page, you can see the o...

Wix Analytics: Understanding the Insights Page

<div data-component-type="text"><div>The Insights page in your site's dashboard can help you uncover key insights within your site data, empowering you to make impactful, well-informed business choices. Using this page, you can see the opportunities we've identified, general trends and potential areas of risk. </div></div><div data-component-type="text"><div>You can find the <strong>Insights</strong> page under <strong>Analytics</strong> in your site's dashboard.</div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
    <div class="call-to-action-wrapper-text" style="font-size: 14px; font-weight: 700; line-height: 18px;">
        Want to learn more about your site data?
    </div>
    <div class="call-to-action-buttons-wrapper" style="display: flex; flex-direction: row; gap: 6px;">
        <a target="_blank" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fmanage.wix.com%2Fdashboard%2F%7BmetaSiteId%7D%2Fanalytics%2Fperformance%2Finsights&amp;title=Select+a+Site&amp;primaryButtonText=View+Insights" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
        View your Insights
      </a>
  </div>
</div>
  
</div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/12/23/c5616cc0-4244-4aee-912f-5f46afd20c9b/c5e2790c-2ab2-4e35-92ec-8aaf4f38b060.png" alt="A screenshot of the Insights page under Wix Analytics." /></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>The insights on this page are based on visitor activity over the last 30 days. To get insights, your site needs to have enough data for significant trends to be detected. It is possible that even if you have enough data on your site, insights may not appear if no significant trends were found. We recommend checking back periodically for new trends.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="explore-different-categories-to-make-well-informed-business-decisions" level="3">Explore different categories to make well-informed business decisions</h2></div><div data-component-type="text"><div>The Insights page is divided into distinct categories, for your convenience. Explore these tabs to gain further understanding of key data.  </div></div><div data-component-type="text"><ul>
  <li><strong>Attention required: </strong>See what areas need your attention most at a glance. The Insights page gathers information and lets you know which areas need the most attention. For example, if your site sees a major decrease in traffic from Facebook, you might want to consider advertising on social media.</li>  <li><strong>Growth opportunities: </strong>Discover fresh opportunities to take your site to new heights. Insights identify opportunities across your site that you should note and capitalize on. For example, many site visitors might be visiting a specific product page in your online store. Consider adding an incentive to buy.</li>  <li><strong>Trends:</strong> Trends draw your attention to other things to take note of that don't appear in the other two categories. See changes in stats, and compare your site with others in the same category.</li></ul></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/21e446eb-7f73-4f2f-84b1-c6b77e64e45e/2024/04/11/98276f6f-8ecf-4654-a1ea-7f0e8f7c300f/b5c5feee-1e91-4de3-ad23-fb8891f3519d.png" alt="A screenshot of highlighting the tabs in the Insights page." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="get-personalized-suggestions-on-how-to-improve-your-business" level="3">Get personalized suggestions on how to improve your business</h2></div><div data-component-type="text"><div>Alongside the insights on this page, you get tailored suggestions for your site, based on successful strategies used by similar sites. View suggestions about increasing traffic, sales and more.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/21e446eb-7f73-4f2f-84b1-c6b77e64e45e/2024/04/12/7dc82f90-c9c4-41a3-882d-60237c095797/91519da8-b003-41e8-a861-69e9ca9d231f.png" alt="A screenshot of highlighting the personalized suggestions in the Insights page." /></div></div><div data-component-type="text"><div>These data-driven recommendations are crafted with your business in mind. View offered suggestions by category or collectively and unlock your site's maximum potential with ease.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/21e446eb-7f73-4f2f-84b1-c6b77e64e45e/2024/04/11/9fb96706-ab11-4aa4-ad6e-1da2893b90f1/1787c38c-2a74-41ca-b7e1-828aea3a54f1.gif" alt="A GIF of viewing offered suggestions in the Insights page." /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Ready to get started? </div><div class="info-content"><div><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Analytics%20Insights&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/analytics/performance/insights?referralInfo=sidebar" target="_blank">Visit the Insights page in your dashboard</a>.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question to learn more about the Insights page.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why don't I see any insights on my Insights page?</h4><div class="collapsible-content"><div>If your site hasn't had enough visitor activity over the last 30 days, insights may not appear. Even if your site has enough data, insights might not show up if no significant trends are detected. We recommend checking back periodically, as it's possible that new trends will be identified.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I access this page on my mobile device?</h4><div class="collapsible-content"><div>Yes, you can access the Insights page on the go with the Wix app or Wix Studio app.</div><div><br /></div><div><strong>Wix app:</strong></div><ol>
  <li>Go to your site in the Wix app.</li>  <li>Tap <strong>Analytics </strong><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2025/02/11/e5300035-3d83-48c6-a0a0-2f58b6101ce7/770edd2b-2ffb-4624-9b11-ebff77f7676d.png" /> at the bottom.</li>  <li>Scroll down to <strong>Insights</strong>.</li></ol><div><br /></div><div><strong>Wix Studio app:</strong></div><ol>
  <li>Go to your site in the Wix Studio app.</li>  <li>Tap <strong>Manage</strong>.</li>  <li>Tap <strong>Analytics</strong> and select <strong>Insights</strong>.</li></ol></div></div></div>

Wix Analytics Benchmarks shows your site performance by comparing your traffic and sales stats to similar sites. Use benchmarks to understand your site's strengths and weaknesses, and identify areas f...

Using Benchmarks to Measure and Compare Your Site

<div data-component-type="text"><div>Wix Analytics Benchmarks shows your site performance by comparing your traffic and sales stats to similar sites. Use benchmarks to understand your site's strengths and weaknesses, and identify areas for improvement. For example, if your organic traffic percentage is low, you may need to optimize your site's SEO.</div></div><div data-component-type="text"><div>You can find the <strong>Benchmarks</strong> page under <strong>Analytics</strong> in your site's dashboard.</div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
    <div class="call-to-action-wrapper-text" style="font-size: 14px; font-weight: 700; line-height: 18px;">
        Click to view your benchmarks
    </div>
    <div class="call-to-action-buttons-wrapper" style="display: flex; flex-direction: row; gap: 6px;">
        <a target="_blank" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fmanage.wix.com%2Fdashboard%2F%7BmetaSiteId%7D%2Fanalytics%2Fperformance%2Fbenchmarks&amp;title=Select+a+Site&amp;primaryButtonText=Benchmarks" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
        View Benchmarks
      </a>
  </div>
</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/07/02/8e79db19-53ea-4ad8-bd3e-54d031142932/6eb93804-4c2b-4b32-bf03-ad14bec3d495.png" alt="A screenshot of the Benchmarks page in Wix Analytics." /></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Benchmarks data is only available for sites that have received 30 or more visitors in the last 30 days.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="key-stats-comparison-table" level="3">Key stats comparison table</h2></div><div data-component-type="text"><div>Your Key Stats comparison table shows a selection of your traffic and sales stats, and how they compare to similar sites. If there isn't sufficient data available for your country, your site's data is compared to similar sites worldwide. An explanation of each comparison can be found by clicking the arrow next to it.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2021/03/24/e807fb0d-0e78-41e3-a1f5-133e060aca3b/2a705eef-fecc-4c26-bc3e-54ca8adc86b7.jpg" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="changing-the-site-category" level="3">Changing the site category</h2></div><div data-component-type="text"><div>A site category is preselected for most sites. You can choose the category if it hasn't been preselected, or change category if another one is better suited to your site.</div></div><div data-component-type="heading"><h2 id="" level="4">To change the category:</h2></div><div data-component-type="text"><ol>
  <li>Click <strong>Choose Category</strong> </li>  <li>Select a category for your site.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2021/05/07/435ed829-7306-400f-95ac-eff3a62a8a19/9561a267-2270-4c35-9eed-e0321a70ad5a.jpg" /></div></div><div data-component-type="heading"><h2 id="" level="4">If your site category has been preselected and is incorrect:</h2></div><div data-component-type="text"><ol>
  <li>Click <strong>Change Category.</strong></li>  <li>Select the correct category for your site.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2021/05/07/d51d6b5e-2d05-4fa4-9be6-46d7337c035b/80e8ba19-1aaf-46f2-85db-1887df6065eb.jpg" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="competition-radar-chart" level="3">Competition radar chart</h2></div><div data-component-type="text"><div>Your competition radar chart is a visualization of your benchmarks. The center point of the chart is 0%, working outwards to 100%. Your site's percentage for each benchmark determines how full the chart appears. </div><div><br /></div><div>An explanation of each percentage can be found by clicking the corresponding point on the radar. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2021/03/24/cbe62cdb-0ddc-49c0-8766-c8b9869e6c53/6cd4298c-0460-436b-add6-3ea3bc345463.jpg" alt="A screenshot of the competition radar chart" /></div></div>

Record and review real visitor sessions on your site using Session Recordings in Wix Analytics. By understanding exactly how visitors interact with your site, you can identify areas for improvement an...

Wix Analytics: Adding and Setting Up Session Recordings

<div data-component-type="text"><div>Record and review real visitor sessions on your site using Session Recordings in Wix Analytics. By understanding exactly how visitors interact with your site, you can identify areas for improvement and enhance the user experience.</div></div><div data-component-type="text"><div>Focus on the use-cases that interest you the most by defining which sessions to record, filter, and analyze. For example, if you notice that visitors frequently abandon their carts on a specific page, you can review their session recordings to pinpoint the issue.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/08/22/d3cf4bc4-4db0-421f-a55b-f59c28830f60/dd6f671a-1294-4429-9e3f-032dab7a1d00.png" alt="A screenshot of the Session Recordings page in the site dashboard." /></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>You must <a data-composite="true" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fmanage.wix.com%2Fstore%2Fplans%3FsiteGuid%3D%7BmetaSiteId%7D%26referralAdditionalInfo%3DHelpCenter&amp;title=Select+a+Site+to+Upgrade&amp;primaryButtonText=Upgrade+Site&amp;referralAdditionalInfo=HelpCenter" target="_blank">upgrade your site</a> to add Session Recordings.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="adding-session-recordings-to-your-site" level="3">Adding Session Recordings to your site</h2></div><div data-component-type="text"><div>Go to your site's dashboard to add Session Recordings. Choose a data privacy mode and a plan according to the number of sessions you want to record each month.</div></div><div data-component-type="heading"><h2 id="" level="4">To add Session Recordings:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?title=Select%20a%20Site&amp;buttonText=Analytics%20Highlights&amp;actionUrl=https%3A%2F%2Fmanage.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fanalytics/highlights" target="_blank">Go to Analytics</a> in your site's dashboard.</li>  <li>Click <strong>Session Recordings </strong>on the left.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/10/20/ee8ecae7-5225-47e5-b57e-4f1fbf824d0c/1f1eda8f-4cab-4a08-add0-48ee6fb0393b.png" /></li>  <li>Click <strong>Get Session Recordings</strong>.<strong><br />
Note: </strong>If you already have the Twipla app installed from the Wix App Market, click<strong> Enable Session Recordings</strong>.</li>  <li>Click <strong>Agree &amp; Add </strong>in the window.</li>  <li>Choose a data privacy mode:<br />
<strong>Note:</strong> You can always change this setting later.
    <ul>
      <li><a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/privacy-center#c98820" target="_blank"><strong>Light Privacy</strong></a><span data-composite="true"><strong>:</strong> </span><span data-composite="true">Offers</span><span data-composite="true"> minimal visitor anonymity, </span><span data-composite="true">d</span><span data-composite="true">isplaying all visitor information and site data insights.</span></li>      <li><a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/privacy-center#c98822" target="_blank"><strong>Medium Privacy</strong></a><span data-composite="true"><strong>:</strong> Offers medium visitor anonymity, displaying all site data insights except for visitors' IP addresses.</span></li>      <li><a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/privacy-center#c98823" target="_blank"><strong>GDPR Privacy</strong></a><span data-composite="true"><strong>:</strong> Offers high visitor anonymity and reduced site data insights.</span></li>      <li><a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/privacy-center#c98824" target="_blank"><strong>Maximum Privacy</strong></a><span data-composite="true"><strong>:</strong> Offers the highest visitor anonymity and disables most site data insights.</span></li>    </ul>  </li>  <li>Click <strong>Choose and Continue</strong>.</li>  <li>Click <strong>Select</strong> under the plan you would like to purchase:
    <ul>
      <li><strong>Pro Plus:</strong> 10,000 new monthly session recordings.</li>      <li><strong>Pro:</strong> 2,000 new monthly session recordings.</li>      <li><strong>Basic:</strong> 500 new monthly session recordings.</li>      <li><strong>Free:</strong> 10 new monthly session recordings.<br />
<strong>Tip: </strong>Choosing this plan does not require payment, which means you can skip steps 8-10.</li>    </ul>  </li>  <li>Select a billing cycle (yearly or monthly) and click <strong>Continue to Checkout</strong>.</li>  <li>Enter your payment details and click <strong>Submit Purchase</strong>.</li>  <li>Click <strong>Let's Go</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="configuring-your-recording-settings" level="3">Configuring your recording settings</h2></div><div data-component-type="text"><div>Define the conditions for which visitor sessions should be recorded. This way you only receive relevant recordings and collect the data you need.</div></div><div data-component-type="heading"><h2 id="" level="4">To configure your settings:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?title=Select%20a%20Site&amp;buttonText=Analytics%20Highlights&amp;actionUrl=https%3A%2F%2Fmanage.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fanalytics/highlights" target="_blank">Go to Analytics</a> in your site's dashboard.</li>  <li>Click <strong>Session Recordings </strong>on the left.</li>  <li>Click the<strong> General Settings </strong>tab.</li>  <li><a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/visitor-behavior/session-recordings#c2691" target="_blank">Configure your settings</a> using the following options:
    <ul>
      <li>Choose if to record all pages or record only specific pages:
        <ul>
          <li><strong>Record All Pages</strong><strong>: </strong>Capture sessions for every visitor navigating any page on your site.</li>          <li><strong>Record Only Specific Pages: </strong>Only visits to your defined pages within your site will be recorded.</li>        </ul>      </li>      <li><strong>Sessions to Record:</strong> Choose between recording <strong>All Sessions</strong> or <strong>Only Sessions With Activity</strong>.</li>      <li><strong>Only Record Sessions With a Minimum Duration: </strong>Define the minimum session length, so you can avoid recording short sessions. Click the toggle to enable it and enter the duration (in seconds) in the <strong>Recording Duration Limit </strong>field.</li>      <li><strong>Obscure All Text: </strong>Enable the toggle to obscure all text elements in a recording to enhance privacy and data security.</li>    </ul>  </li>  <li>Click <strong>Save Changes</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/10/21/eeb51152-79c8-43c0-9bc1-52214e17da76/43d54992-570d-4d65-8c3c-4058a28e2c22.png" alt="A screenshot of the session recordings general settings page in the dashboard." /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Click <strong>Reset All Settings</strong> at the bottom to reset any changes you made.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="customizing-your-privacy-settings" level="3">Customizing your privacy settings</h2></div><div data-component-type="text"><div>Customize your privacy settings to control how much visitor information your site collects and displays. On this page you can adjust your data privacy mode, set country-specific preferences, and review legal documents.</div></div><div data-component-type="heading"><h2 id="" level="4">To customize your privacy settings:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?title=Select%20a%20Site&amp;buttonText=Analytics%20Highlights&amp;actionUrl=https%3A%2F%2Fmanage.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fanalytics/highlights" target="_blank">Go to Analytics</a> in your site's dashboard.</li>  <li>Click <strong>Session Recordings </strong>on the left.</li>  <li>Click the<strong> Privacy Center </strong>tab at the top.</li>  <li>Choose what to do:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Select a data privacy mode</h4><div class="collapsible-content"><div>Change your data privacy mode to collect the information you need from site visitors.</div><div><strong>Note: </strong>Make sure you are familiar with your country or region's <a data-composite="true" href="https://support.wix.com/en/article/data-protection-regulations-and-wix-users" target="">data privacy regulations</a> to accurately tailor your privacy preferences.</div><ul>
  <li><a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/privacy-center#c98820" target="_blank"><strong>Light Privacy</strong></a><strong>:</strong> Offers minimal visitor anonymity, displaying all visitor information and site data insights.</li>  <li><a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/privacy-center#c98822" target="_blank"><strong>Medium Privacy</strong></a><strong>:</strong> Offers medium visitor anonymity, displaying all site data insights except for visitors' IP addresses.</li>  <li><a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/privacy-center#c98823" target="_blank"><strong>GDPR Privacy</strong></a><strong>:</strong> Offers high visitor anonymity and reduced site data insights.</li>  <li><a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/privacy-center#c98824" target="_blank"><strong>Maximum Privacy</strong></a><strong>:</strong> Offers the highest visitor anonymity and disables most site data insights.</li></ul><div><br /></div><div><strong>Tip: </strong>Click the drop-down below each level to learn what it includes and what site visitor information is collected. The higher the level of privacy, the less information about your site visitors will be provided.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Change a country status</h4><div class="collapsible-content"><div>Customize your privacy preferences by country. Learn more about <a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/privacy-center#c98819" target="_blank">changing a country status</a>.</div><div><br /></div><div><strong>Note: </strong>You must upgrade your Twipla plan to use this feature.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Review legal documents</h4><div class="collapsible-content"><div>Access Twipla's <strong>Terms of Use</strong> and <strong>Data Processing Agreement </strong>by clicking <strong>View File </strong>next to the relevant file.</div><div><br /></div><div><strong>Note:</strong> This is relevant if you are subject to the General Data Protection Regulation (GDPR).</div><div>Learn more about Twipla's <a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/privacy-center#c98826" target="_blank">legal documents</a>.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/10/31/fef4cfbd-c564-4649-b3d1-76baf8cd3c9c/bd5dc6d0-c7d0-45f5-b9e9-1554ad463a29.png" alt="A screenshot of the Session Recordings privacy settings page in the dashboard." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="managing-your-session-recordings" level="3">Managing your session recordings</h2></div><div data-component-type="text"><div>Managing your recordings helps you efficiently organize and utilize the session data collected from your site visitors. You can view and manage all your session recordings on this page, and then start analyzing each recording to collect insights.</div></div><div data-component-type="heading"><h2 id="" level="4">To manage your session recordings:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?title=Select%20a%20Site&amp;buttonText=Analytics%20Highlights&amp;actionUrl=https%3A%2F%2Fmanage.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fanalytics/highlights" target="_blank">Go to Analytics</a> in your site's dashboard.</li>  <li>Click <strong>Session Recordings </strong>on the left.</li>  <li>Choose what to do:
    <ul>
      <li><strong>View your recordings: </strong>See all your visitors' session recordings and information on each. Find the recordings you need by <a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/visitor-behavior/session-recordings#c2400" target="_blank">changing the date range</a>, <a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/visitor-behavior/session-recordings#c99633" target="_blank">adding filters</a>, <a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/visitor-behavior/session-recordings#c106924" target="_blank">switching the view</a>, and more. Learn more about the <a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/visitor-behavior/session-recordings#c2243" target="_blank">Session Recordings page</a>.</li>      <li><strong>Manage your recordings: </strong><a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/visitor-behavior/session-recordings#c91354" target="_blank">Manage your recordings</a> in the <strong>Actions</strong> column. For example, mark a recording as unwatched or delete a recording.</li>      <li><strong>Analyze a recording:</strong> Select a recording to open the <a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/visitor-behavior/session-recordings#c91355" target="_blank">detail page</a> to watch it, review its details (e.g. visitor type, device), and analyze the <a data-composite="true" href="https://www.twipla.com/en/support/all-about-features/visitor-behavior/session-recordings#c91356" target="_blank">visitor's actions</a> on your site. This is where you can identify how to improve your site, based on scrolling, mouse clicks, and more.</li>    </ul>  </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/10/20/d722ecc1-1beb-491e-b6dd-01033e68f601/fad31f84-cc2b-43d1-b243-bd8e822022c5.png" alt="A screenshot of the Session Recordings page with a list of recorded sessions." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about session recordings.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How can I see how many recordings I have left?</h4><div class="collapsible-content"><div>You can see how many monthly recordings you have left at the top right of the Session Recordings page. Once you reach your monthly limit, it will stop recording sessions.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/10/20/09666c28-0e1f-4df1-9f2d-aa72d5b5c48f/eda20bbb-1ca6-4309-9b3c-2d5a7dbd7f11.png" /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How long are recordings saved for?</h4><div class="collapsible-content"><div>Recorded sessions are saved for up to 36 months.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I'm already using the Twipla app. Do I still need to purchase a plan?</h4><div class="collapsible-content"><div>Yes. Session Recordings is a separate app, so even if you are already using the Twipla app that you installed from the Wix App Market, you still need to select a plan to access the Session Recordings page.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why is the number of recordings I have different than the number of sessions on my site?</h4><div class="collapsible-content"><div>This may be due to several reasons:</div><ul>
  <li>Site visitors may refuse to record their sessions due to privacy concerns, usage of private browsers, or refusal to consent to cookies.</li>  <li>You may have reached your limit of session recordings. To record more, upgrade your Twipla plan.</li>  <li>If you chose a time frame (e.g. the last 90 days) and installed Session Recordings sometime during this period, you only see recordings from that point onwards.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I'm having issues with Session Recordings.</h4><div class="collapsible-content"><div>To troubleshoot any issues you're having with Session Recordings, please contact Twipla's support at support@twipla.com or by clicking the blue button at the bottom right corner of the Session Recordings page.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/3eadcc04-813b-4e69-acf6-5bb047eced92/2024/10/20/aec81772-46b4-4cf3-b15a-801671abc6ca/3d8f8cec-c4a6-433b-aab9-49b84d317bff.png" /></div></div></div></div>

Currently when you subscribe to a Wix Analytics report, it can only be sent to the email address you use to sign in to your Wix account. It is not possible to change the email address you want this re...

Request: Changing Email Address for Wix Analytics Report Subscriptions

<div data-component-type="text"><div>Currently when you subscribe to a Wix Analytics report, it can only be sent to the email address you use to sign in to your Wix account. It is not possible to change the email address you want this report to be sent to.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

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