Premium/Cancel Terms
From Wix.com
Wix Upgrade terms and conditions
How do I cancel/downgrade my Wix upgrade?
It's easy to cancel and as there are no cancellation fees you can cancel* (or downgrade) your upgrade at anytime.
And if you cancel in the first 14days you will receive a full refund no questions asked.
Steps to cancel: Simply email: premium@wix.com with your username and the upgraded Wix URL you wish to cancel.
- Monthly plans won't be charged from the next month
- Yearly plans won't be charged from the next year
- 2 Year plans won’t be charged from the next 2 year period
Note: If you delete an upgraded Wix document it will not cancel your premium bill automatically. Please email premium@wix.com requesting cancellation.
Wix Premium Upgrade Terms and Conditions
Length of Wix Upgrade contracts:
To make it easy we offer 1 year, 2 year and monthly agreements.
- If you sign for a monthly agreement, the contract length is one month and you are automatically billed on a monthly basis.
- If you sign up for a yearly agreement, the contract length is one year and you are automatically billed on a yearly basis.
- If you sign up for a 2-year agreement, the contract length is 2 years and you are automatically billed every 2years.
Satisfaction Guarantee:
You can cancel your upgrade at anytime within the first 14 days and receive a full refund. No questions asked! Simply email: premium@wix.com.
Switching plans:
You can switch plans: upgrade or downgrade, at anytime. You will receive a partial fee or refund depending on the cost and type of your new plan.
If you wish to switch your premium status to a different Wix site/document email premium@wix.com with your username, the two Wix URLs and details of the change.
