Can I remove the Wix promotional footer and tab from my Wix site?
Yes! Simply go here and purchase the Remove Wix Promotional Links & Tab Upgrade.
This upgrade also removes the Wix logo from the pre-loader.
Can I connect my Wix site to my own domain?
Yes! It's simple to connect your Wix site to your own domain with Wix Upgrades:
Purchase your domain (if you haven't already) Go here and purchase the Connect Your Domain Upgrade and follow the steps provided in your confirmation to complete the process.
On what platforms can I publish my Wix creations?
You can publish your content as a wix.com site, as an email or embed it in a social network profile or any other site that supports embedding.
You can also connect your Wix creations on your own domain – discover how on our Wix Upgrades page.
I purchased the Connect Your Domain Upgrade – what are the additional steps to complete the process?
Simply go to this page and follow the simple steps provided.
How to fix a Login/saving problems
If you encounter a consistent login/saving problem, you should first check if you encounter this problem in other browsers.
Also, please check if you have the latest flash version and try to clear your cache memory.
If you can, ask a friend with the same computer and browser in your area if he can try it for you and see if he gets the same results.
- In case that the problem is with your Firefox popup blocker, please perform this test to make sure:
go to the tools menu and click options, in the dialog that popsup choose the content tab.
click the button on the top right called "exceptions" (the top most), in the list that pops up you should see "www.wix.com" if its not there add it and also add “Wix.com”.
If "www.wix.com" and “Wix.com” was listed there is another test you to perform:
The top-most checkbox in the content section of the options dialog is called "block pop-up windows" , unselect it (just for a test and don’t forget to turn it back on) apply and go to wix.com, see if everything works.
This popup blocker check should be done for any browser you use.
- Another reason for saving/log-in problem in Wix may be due to the flash player settings.
So please check if your flash player settings are compatible.
When you are on the Wix.com homepage, Right click on mouse – settings.
The flash settings box will open, go to the middle tab: local storage – and make sure you have at least 1mb for use. It is also recommended to check the left tab: display, and enable hardware acceleration.
- You should also check if you have a flash cookie problem.
You can do this by going here…
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html#117717
…and delete wix.com from the list.
- Some browsers/versions will encounter problems with the latest flash version and will create login/work problem with your Wix sessions.
So you will need to downgrade your flash version.
Due to recent enhancements to the Adobe Flash Player installers, you can now remove the player only by using the Adobe Flash Player uninstaller here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157
Then find your older version to install here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=1
If all these options do not help your login problem, please send us ( support@wix.com) a description of the problem and your system info:
1. Operating System
2. Browser and version
3. Wix Editor version (bottom left side of the editor in blue - before any action was taken)
4. Flash version
5. If the problem is a saving one, we will also need to know exactly what you tried to save so we can try to reproduce the same problem.
How can I optimize my Wix for search engine?
Every Wix creation has a code layer that presents it to the search engines easily.
But to improve your Search Engine Optimization even more: go to the top menu in your editor– file- settings, and fill the:
Title- Tags and Description box according to your requirements.
And –mark- your need for your website to be search engine friendly.
You can also find many tips and articles on this subject in this wixpedia learning center.
Also, please go here after you have finished filling the above:
https://www.google.com/webmasters/tools/sitestatus
Why when saving my Wix with a new name, do I get a "Name Already Taken" error?
Document names are unique. You can only have one document with a specific name. Note: Documents that were deleted from your account still confine their name. You would not be able to use it for a new document. But worry not. This does not affect the title of the document. Solution Try saving to a different name. If this did not solve the problem try to: Sign-in again with your email and password. Sometimes it seems you are logged in although the connection is lost. If this did not solve the problem try to: Close your Wix and clear the browsers cache. Then go back in and try to save again.
